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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Large TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed a really large TV and I’m glad I didn’t have to do it…it hasn’t fallen off the wall so I guess they did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy success story...Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did an absolutely amazing job of setting up and adjusting our new LG C9 77" OLED for us in our family room. I was so impressed with Andy and Matt and the courtesy and patience they showed us "retired people"! My wife was a little overwhelmed with all the remotes we had so we listened to Andy and had him come back a couple days later to set us up with a new Logitech - Harmony 665 10-Device Universal Remote. Now we can control The TV, Denon Receiver, Klipsch speakers, DVR, DVD, Antenna TV and Internet all from one remote. We could not ask for better service. This was money well spent that we will enjoy for a long time! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and helper did a great job of hanging new 65" TV. They made sure it was level and made sure it was working with all attached devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of mounting our 75” tv and connecting it all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and informative with tv mounting , you can tell they are trained by the best I definitely will be using there services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond mounting my TV and setting it up totally! He then explained in detail how to work it. I am extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed our new tv were courteous, quick, and took the time to set everything up for us and go over using the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivwry and set up qas great . The Geek Squad was courtious and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three TVs mounted by the geek squad. I believe it was Scott who came out. He phoned ahead to give me a ETA and arrived within the appointment time frame. He was very courteous and mounted my TVs faster than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted the new TV and removed the old TV in under 1 hour. Their professionalism was awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install of our tv on wall was done very well and installers very helpful showing us the different functions on our tv we would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation of a wall mounted TV. Explained functions of TV and really answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative mounted my tv...couldn’t have been happier w/smooth operation from start to finish. All went as expected. Overall a positive experience beginning w/ordering service, payment and scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV quickly and demonstrated how to use other devices with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Really appreciated all the updates to notify what time they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were good at calling me ahead of time and when they were heading over. I didn't have to wait around for them either. They installed it quickly and gave me good advice on questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie mounted our TV on the wall. He was the BEST! Charlie was helpful, friendly and professional. We will always ask for Charlie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Jerry were very professional and did an excellent job with my install. We talked about some other projects that I will be doing and I'm going to ask for them specifically.

    I would recommend this to a friend