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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my tv and sound bar. The whole family is enjoying it. They were Professional and very clean when mounting everything. Thank you Geek Squad. I will recommend you to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and clear picture. They removed the old TV and installed the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting our tv on the wall and setting it up for use. They were friendly and very good to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient, it looks really nice. They taught me a couple things about my new tv and gave me great recommendations. They even cleaned up after themselves. I live their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and was on time and very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV and sound bar. They made sure we knew how to run everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how quick and professional it all was. They set everything up where I wanted and made sure it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and respectful. She connected the TV and made sure that everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and product and mounting the equipment. Also were curious to covid 19 wearing mask and covering shoes before entering. Good teamwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service bar none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and mounted all of our televisions, set them up and took the time to show us how to use all of the new equipment. They answered as many questions as we had and were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Josh, did a fantastic job. Made sure we knew how to work with the new TV. He was so helpful. Definitely a real plus to your staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very nice and helpful, when they installed the wall mount and tv!! It was definitely worth having them do the installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went way beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best with TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time! They did a wonderful job of installing an 86” TV which was super heavy. Loving the TV and the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was on time, well done by professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad who installed the TV were thorough and answered all of our questions- very pleased with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived close to appt time and call before arriving. They has all tools they needed to mount the Tv on the wall. Nice clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my malfunctioning t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was on time!! He was very savvy with fixing my t.v issues, I am so not tech savvy. He simplified things for me. He was patient and very professional and efficient. Cudos to The Geek Squad!! This Javier a raise. He was just as delightful as Ruben and Matthew.

    I would recommend this to a friend