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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my malfunctioning t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was on time!! He was very savvy with fixing my t.v issues, I am so not tech savvy. He simplified things for me. He was patient and very professional and efficient. Cudos to The Geek Squad!! This Javier a raise. He was just as delightful as Ruben and Matthew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and company did absolutely wonderful, clean, quick and very knowledgeable. They had the TV mounted and my house was spotless when they were done all done in less than an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, arrived on time, did the instillation efficiently. Happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our agent did a fabulous job and attended to every detail, going above and beyond. She also did it without the other person who we were told would have to be there but never showed. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tv's mounted in a variety of ways throughout our facility and Barry and his team continue to do an amazing job! It's great to know that regardless of where I want to place something the Geek Squad can handle my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my mount, The tech Department did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and effecient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job setting up my new OLED on an existing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service to Hang the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service to have your TV hung on the wall. They are thorough, friendly and professional through every step. The protect your other furnishings and dona great job. Definitely better then trying myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my new 65" TV were professional and friendly. They mounted and hooked everything up in less that 30 minutes. Taking down my old TV and even hooking up my surround sound again. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 65" Samsung TV and had it delivered and setup. The gentlemen that installed was very professional in making sure everything was working to my satisfaction. He was not in a Geek Squad vehicle nor in Best Buy uniform, so my assumption is a sub-contractor with Best Buy. There was no mounting required. The picture quality is superb and far exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we had Geek Squad mount and set a new Smart TV. Just like the first time, the team was professional, knew what the were doing, and had all the necessary items to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with efficiency and in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to ensure our satisfaction with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very knowledgeable and worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave Lair Top Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Lair private contractor for Best Buy did a tremendous job. He completed the installation accurately and explained the features and function of my new equipment simply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very informative of everything. Also he was very quick & efficient with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new sound bar for our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the sound bar and hooked it up to the TV. They did an excellent job and were efficient. Gave us good instructions on how to use our remote to control the sound system and/or TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar were installed perfectly! Everything is centered and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Friendly Techs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrfic, professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on mouting our TV. Professional, arrived early and very quick setup. This service was great and can't wait to get another TV installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and looks great! Geek Squad came out and did a professional job installing it

    I would recommend this to a friend