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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service for hanging a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kai and Joe were great. They took the time to plan out the install before doing any work. They informed us that we could do a bigger TV on the wall that we have and if we didn't want to do that they'd be happy to install what we currently had. I was convinced enough to purchase a larger TV. I had them come back to my house and they truly did a great job and were a lot of fun to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very understanding and patience with all my questions. Installed my tv in a timely manner and clean up the area!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV’s and paid particular attention to the location requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle was an amazing tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was an amazing. Kyle ensured everything was installed and working and even gave me a demo to ensure i understood everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and installed the new TV on the brick wall within 90 minutes! Everything was tied down and secured when mounted to the wall. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, had to make modifications to my set up and carried it out with ease. Kept me informed of what they were doing and were very professional and efficient. I would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up Samsung TV and mounted to wall. Helpful also in set up streaming capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install was phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted 3 TVs for me and was efficient and professional. The agent showed me the features on the new TV and made sure I was happy with the installations. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and removal was exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who did the installation was excellent. They were very professional along with knowledgeable on the set up for my new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 9000 Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians we very quick installing my new TV. Gave tutorial on how to use new tv and programmed the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was professional and fast! The techs asked what I wanted and delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, timely mannered as always. Geek squad always makes sures that all my questions are answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. No mess and quality job. Good knowledge of the TV and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and made sure everything was working before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ream are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my tv was fantastic and gave sound advice on the best mount for my TV. The installation was seamless and he was pleasant and friendly. worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount my TV was very nice, neat and courteous. The head guy was training someone. The head guy fully explained everything as he mounted the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, Moved a tv from one apartment to another in the same building

    I would recommend this to a friend