Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best guy ! He was very thoughtful.Did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I chose geek squad to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended solid and stylish easy installation if had to do yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install by Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient. Well worth the charge to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are respectful, friendly and they did an awesome job! It was perfect! Teamwork was incredible! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband’s dream TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure tv mount into studs. Looks great! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad to do a complete TV installation. They mounted it on the wall and connected all my devices. No more ugly cables hanging behind the TV. A real time saver and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TASW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was totally worthwhile, and the Geek squad did a great job. However, I was not told by the store that there would be an extra cost to hide all of the wires, so I had to pay a fair bit more to get this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly! On time! Efficient!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allan was great! Kept me informed on his arrival time. Explained everything he was doing to set up and mount the tv. Offered suggestions on how to effectively use the tv and Roku. Nicely done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and he mounted the tv bracket, the tv and all my components in a timely manner. And he made sure everything was working right. He was very pleasant and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Tv Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installed my TV and set controls up within 30 minutes. Great service. Also had good suggestions regarding my wi fi router. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed, tried to fix, then replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even hearing aids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV and sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

    I would recommend this to a friend