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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Just the best install...ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really knew what they were doing setting up my new The Frame TV. It was much trickier than I could have handled. They were also a wealth of information about which speaker should go where and what other components I could use to get the ultimate movie experience. They were quick and efficient. Friendly and neat....you could not ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and completely professional. They did an excellent job and even cleaned up the cardboard and trash from the mounting bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great buy great people need to have this included with every major appliance or equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my 32 inch TV and connected successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate & mount 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians moved existing 55” TV downstairs & mounted on wall mount. They connected all cables & programmed to new location. Very quick & professional. Highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV in good fashion. They worked through a couple of problems and resolved them quickly. They were efficient and polite. It will well worth paying for their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finance manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workers great job.very knowledgeable what they were doing explain everything in detail. Glad I had the geek squad package. Save me a lot of money .is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals SKILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very efficient and really knew what they were doing. So glad I chose to use them rather then doing it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Easy to move and manipulate TV on this mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BeatrizR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very friendly, professional and know what they are doing. TV was mounted perfectly - thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV and wall mount from Best Buy. Geek Squad came to mount the TV quickly and professionally. I will always use Geek Squad in home services when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and ready. Did a great job. Mounted 3 tv’s all perfect centered, straight and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Geek Squad messed up the first appointment, thia one went without a hitch. The guys were personable and fun. Thank you for all the hard work. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Samsung flat screen TV and thought ...what if it was damaged during mounting? To avoid that I hired Best Buy. They arrived on time, were clean and courteous and no one I know could have done it better.

    I would recommend this to a friend