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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 38,679 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time. Removed our old TV. Great Service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage installation DO NOT HIRE THESE HACKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service bar none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase to set-up,was exceptional. My sales rep, Casey Hicks, provided superior customer service. He listened to what I wanted, then made recommendations. I ended up with an awesome mounted tv, sound bar, DVD player, and they set up everything with my cable box. The Geek Squad was Nick & Dallas. I just need to hit one button to get it going. I love, love, love it! Casey, Nick & Dallas are examples of how to treat a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job, professional service and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knowledgeable and helped me with other wireless technical questions. Great work and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, very happy with the tv and pleasant installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my tv,great picture and good definition. This is a quality tv hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the installers! Their attention to detail was phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came they were very respectful of you're house they wore coverings over their shoes, discuss where and how I want the TV I had my own TV mount that they put it together and mounted my TV. Then they program all your gadets to your new TV, and when they were done cleaned up everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Specialist! Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex called ahead, to make sure we were ready for him. He came with a partner to install our 85" TV. Both took their time making sure we like where it would be placed on wall. Took measurements, and made sure everything was level when completed. He even helped set up our TV , and made sure new speaker worked with it! Thanks Alex!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Mount on Siding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job and it looks great. It was to mount ournew 55 inch outdoor TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad men that came to hang my 85 inch tv were great the technician was spot on to where to hang it perfectly straight and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Sony TV along with an existing curve TV was mounted and connected flawlessly. Customer experience with these guys was impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job when they installed my television. Great customer service and very friendly !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was fast but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on the 50” tv was fast however the full setting of the tv was not done since they don’t like too much the brand I purchased. They helped with some of it but I finished the rest. Other than that was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my TV in a vacation home and sent me photos to confirm (I had a property manager on site). They initially thought there was a fire block in the wall preventing them from concealing the cables and so did not install the in wall power kit. But, after I confirmed with the builder no fire block was present, they came back out and completed the cord concealing in the wall at no extra charge. They did a great job. Easy to schedule and communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money Spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! TV was mounted perfectly. He took so much time teaching this tech challenged person how to do all the features of a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tec was on time he did a great job & I am very satisfied with the work he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Installation was efficiently done and cleaned up within the time they stated they would be done. I would recommend Geek Squad to everyone!!!

    I would recommend this to a friend