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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I can pull the tv towards me and turn it right or left. I can also tip it down. I put it in my art studio so I can upload images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY CAME OMN TIME , AND MOUNTED ON TIME AS PROMISED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team wall mounted my 65 inch TV and connected all my devices. Everything worked beautifully. The guys were very nice and certainly knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by Geek Squad - as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the television and got everything working the way it should. So grateful for his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job they came in my house and did an excellent job. Absolutely great I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great kid mounting and setting up my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mount and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was accompanied by a trainee, so the process was longer than usual. The installation was fine but time pressure limited the amount of questions. The technician was very good as was the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested they did a great job. Took an older tv down moved the existing one to the room where the old one was and installed the new one in the family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install and set up! The technicians took the time to give a a quick tutorial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected professionally to all components. Total tech support is the way to go! Don’t know what I would do without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and My Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and they installed my TV quickly! They even had cute shoes on to keep from tracking dirt on my floor (it was raining). I am well pleased and would hire them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad installed 3 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted two tvs and found he had the wrong mount for the third. He picked up the right mount and returned to mount the third on time as promissed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and even brought his own vacuum to clean after himself. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy hung my 55 inch new smart oled TV great job. 2 guys they worked fast and did a great job,and cleaned up. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV in a professional way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super polite and helpful. They even wore shoe covers to come into the house. Mounted the TV exactly as I had asked. Helpful in showing us how to program it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amost installed my new tv myself, but I'm glad I didn't. The geek squad called before coming out to confirm their time and they were professional. The paired all the remotes and set up the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted with Precision / Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom installation of TV on wall was spectacular. Fred, the technician, was a pro! The wall was not damaged and he knew what he was doing!

    I would recommend this to a friend