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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two TVs mounted by Geek Squad, a 55” and a 65”. We are very satisfied with the end result, we got in wall power kits for both so you don’t see any wires. The job is done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice and very happy with their service. I will continue using this service in the future. Team is efficient and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job of installation and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and quickly. The installer was very professional, courteous and helpful. All in all, a well done job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV quickly and cleaned up after...great job...no fuss no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and despite having to move the mount a couple times due to the height ultimately, got it perfect and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my old accessories and explained how to use everything in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and professional! Great job!!!!! Will continue to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was profession in mounting the TV. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were perfect. They went the extra mile that our tv was installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat its a great tv. The picture is amazing. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came to my house were very professional and did a flawless job mounting my tv over the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came at 9:00 AM gone by 10:30 Am installed right the first time . Cleaned up the debris hooked everything up correctly and left can't say enough good things about my experience with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TVs were great. They were efficient and answered all my questions. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv twice. The first group did an outstanding job. The second group did a terrible job. They broke off an antennae from my dish box and it would not work anymore. I had to call dish to come out which caused me to pay a service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional, made sure everything was working before they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST possible outcome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV and connected sound bar. They made sure all of our Sonos speakers were working and that we understood how to use them. Well done in every area of installation. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and nice. It was put up quick without making a mess. I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two great techs who installed my tv’s and mounts. Highly recommend this service. Just check that everything is plugged back in before letting the techs leave!

    I would recommend this to a friend