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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. Even though the wrong bracket was initialed ordered by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stable mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was professionally mounted on this bracket. It looked easy to install and took very little time. I love that I can sit in various places and tilt the screen so I can see it. It’s perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were extremely professional and mounted my 75" TV perfectly! They even guided me through the TV settings to get the optimal picture. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting 65 inch samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our new samsung 65 inch t.v. and explained to my husband jim all the features and how to run the t.v and on demand system. They did a super job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Using Geek Squad from Now On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV's, installed wall outlets and made our office look absolutely amazing! Will always use them from now on. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job on wall installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost necessary to have 2 competent to install and mount 75” television. This installation was done in house with metal studs. They did the whole installation in less than half hour. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Not only did the technician mount my tv, he also showed me how to use all the features, recommended wall placement, and was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV we’re fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in installing the TV. They made sure it was level and talked us through everything, like how high to mount it, how the mount works, how we want to do cables. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast + Friendly + Knowledgable + Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer, scheduling was easy, the team showed up on time and were very helpful and quick in their set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad - The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buys Geek Squad are, for lack of a better words, ABSOLUTELY BRILLIANT! I have been a subscriber for years and not once have I been disappointed in their knowledge and service. I just purchased a new TV, from Best Buy of course, and it is all I hoped it would be. I do not watch TV. I use it for playing all my movies and the 85" screen is PERFECT. My own theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my LG 75 tv....did a great job. very thorough and install was fast. Showed up alittle late for end of day appt but kept me apprised of timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent installation. Exactly as i hoped/expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few ways that we can place the TV screen in our room, but one of the most common ways is by hanging it on the wall. After all, being able to put the screen on a wall is one of the great things about buying a flat panel TV. So, if you are wondering, “what size or type of wall mount do I need for my TV?” – then you’ve come to the right place. In this article, I will look at the different ways to wall mount an LED, plasma or OLED TV. What we need to consider when buying flat screen mounts, and do a few TV wall mount reviews to help you decide which one to buy in 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Excellent Job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer(Rob Collins)mounted TV and Sound Bar. He was knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad for the 2nd time in mounting a t.v service is 5 stars tech was on time called before coming clean install and would high recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two nice young men took are of instillation and all worked out well with them being on time and most respectful in my home not to damage my new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

    I would recommend this to a friend