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Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 38,679 reviews
  • Rated 4 out of 5 stars

    Great installation but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but I took a star away because it doesn’t make any sense to charge for mounting the new TV and taking away the old and an extra charge for dismounting the old TV. This was the only complaint in one would have been a great service. Honestly, charging me separately to dismount the old tv!?! Shame on Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and extremely quick service. Very impressed with the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever! Geek Squad installed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gees Squad agent mounted and installed my tv on my wall perfectly without any problem! Best service ever and would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a terrific job. Very satisfied. I was a bit worried because of the size and the weight of my 82" Samsung Q90R tv, I didn't think that the installers would be able to handle it, but they did , and with wonderful results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most flush mount I ever used. Sucks I couldn’t use the on provided by lg .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick but basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, but was really no more than plug and play. They used to spend time walking through menus and adjusting settings for optimal performance but now just unpack, attach cables, and be sure there is power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great pic great value can’t beat it well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82” TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice guys came out and mounted my TV in no time!!! Looks great and sounds great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with setting up my mounted TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made some recommendations regarding my configuration. They went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install & Customer Service Ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dax called ahead before arrival and was super nice and took his time with me and how I wanted my new 75” TV mounted ! He did a amazing job...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of explaining what they're doing and what they were looking for in the wall. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys. Mounted the tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad fellas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came twice due to first tv arrived broken. Second set of guys were AMAZING! Gave a tutorial and excellent advice on how to get optimal sound from our Sony soundbar as well. These guys rocked!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup & Mounting, 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my first review, I am disappointed with the cost of installation that took no more than 30 mins. Travis and his assistance were professional and proficient. I was charged additonal $138 to install over the fireplace. I must have missed the fine print. SMH!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in mounting our 65’ TV. They handled everything with care and it looks fantastic on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installing my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected It to all my devices. He was kind, patient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by Geek Squad. They practiced good social distancing. Wore masks at all times.

    I would recommend this to a friend