Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A representative from Best Buy's Geek Squad arrived during the window scheduled and installed my new TV on thexwall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time an$ in 45mins my tv was mounted to the wall. It was so fast it made me think that I could have done it myself. Techs asked me how high I actually wanted the tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent of delivery, deinstalling the old tv, installing the new tv and demonstrating how to navigate and use the new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me am not bot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount fits my 55 inch samsung tv beautifully and it adjusts and everything. Also me am not bot so me advise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Guys!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys over on Christmas Eve to install 2 wall mounting for our TV’s and a surround sound. They were both experts and did an outstanding job!! Also very personable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the install! They were very knowledgeable and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT job by the installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install our TV above the fireplace; I thought about doing it myself but instead put it in their hands. I was also protected if anything were to happen day of or if the TV had troubles in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a excellent job in setting up the TV and removal of tv boxing great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great..on time did a fantastic job...did clean job..hooked up TV and explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount reveiw

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the geek squad helped me with setting my tv up and mouting it they did a perfect job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and awesome instal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting my tv above my fireplace! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and even mounted my Roku on the back of the TV to hide all the wires. After they were done, they cleaned up after themselves, Excellent service!

    I would recommend this to a friend