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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Trevor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was outstanding! He informed us every step of the way. He connected 3 speakers and 3 other components with our new Samsung TV. Everything looks and performs Great! Looking forward to Trevor helping us with future tech needs. Thanks Trevor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and called before arrival. It was a team of 2 installers for a 65” tv. They were polite, and efficient. They installed the tv on our existing mount, hot it connected to our cable and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Big Screen Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a wall mounted television with another The Geek squad had everything they needed, covered their shoes…blanketed floor to prevent scarring and got the replacement completed in a very workmanship manner professionally, quickly and quietly!!! I highly recommend The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was excellent to work with. They were proactive in their communication of arrival time. When they arrived they were courteous and respectful. Did a great job of removing old and mounting new tv and took the time to assure all my remotes and items worked properly. Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job purchase and TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. No problems at all would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad fellas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came twice due to first tv arrived broken. Second set of guys were AMAZING! Gave a tutorial and excellent advice on how to get optimal sound from our Sony soundbar as well. These guys rocked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted 2 televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent job. They were vety knowledgeable and had excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys who did installs were professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and professional. These guys knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new 65 inch LG TV and bracket. They were amicable, efficient and helpful, and took time to make sure we understood how this TV worked. This is our first smart tv so we had a lot of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad people are experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good. They inboxed the Tv, mounted it and set it up quickly. They explained how it works and gave me links to the manual and video instructions. They cleaned up and took the trash with them when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the team. Will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always does a fantastic job when I order from Best Buy thank you guys for mounting my tv and soundbar so quickly and for taking the time to set up my WiFi and showing me how to download apps onto my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - not a rush job. Tech was kind and patient. Took time with me to show me what the LG offers. Removed my old TV which was heavy and awkward, never complained. Even made my mounting device work and saved me from buying new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and works perfectly, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time using geek squad to mount tv on wall. Excellent job! Will be using them to mount a third TV!

    I would recommend this to a friend