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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service was worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time for the appointment and helped us decide the perfect space in our living room to mount our new TV and audio system. They worked quickly and efficiently and were done within one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and his partner did an excellent job installing my TV. He was very patient and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and checked all devices once completed. Was respectful of our home in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my T.V.’s quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted three T.V. In our home. They were on time, quick, professional and cleaned up after themselves. We will definitely use the Geek Squad in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good job was done, as always. The installation looks very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv, mount, and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay the did the installation was punctual , neat , and kept us informed with the progress. He did a very good job and made recommendations, we highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a terrific job with behind wall wiring and the mount

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scheduling Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installers did a great job once they got to our place, but having to re-schedule multiple times was very irritating. I was also receiving calls to set-up appointments, which I already had an appointment I set online, so was very confusing. Didn't know if the installers were going to actually show up or not. On one instance, I scheduled for earlier int eh day and they showed up after we were gone...with no calls or anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Live Sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.Really great if one likes sports.No glare.Mounted 65 inch on my wall with the 49 dollar bracket.Geek team did great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! The installers arrived during time selected. They were very professional and courteous. We did us the Best Buy Geek Squad and not a third party as recommended to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing my TV. It saved me from what would have inevitably been a lot of tears, screaming and holes in the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV VERY WUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is thoroughly professional and if Geek squad takes care of our installation, we can be rest assured that our product is in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad actually called and let me know they can arrive earlier if I wanted which worked out great, very fast, clean and professional installation of my tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Arrived on time, took their time ensuring the measurements were correct. Quickly put the TV on the wall. Great team work between the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend this enough! Installers were courteous, professional, clean and happy to answer questions. Made sure everything was setup and working properly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well , picture great only disappointment is need to add a fire stick to get internet on TV Geek Squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the Geek squad hooked itall up and showed me how iy all works.

    I would recommend this to a friend