Customer Ratings & Reviews

Really good service, came in and did the job very quick

Very professional and courteous, definitely recommend letting them do it with all their experience and guarantees

Helpful, patient, clean, outstanding. Set up tv and my apps.

Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

The agents mounted my product with ease. Great job

The technician was very courteous and efficient. He took down old tv mounted new one and set up my streaming services and surround sound.

Very good service! Very friendly, helpful and professional! Highly recommend!

Zach and Tate were absolutely wonderful!!! They did a beautiful job hanging my TV and getting things all set up!!! Thank you Geek Squad!!

I will start by saying I am giving two star for this one appointment I had and not for the entire Geek Squad team as I have had an awesome experience with you guys before. On 12/28, The guys came with a very negative attitude to replace the TV that was mounted by the awesome team on 12/20 . Thank God they were at least able to to mount the TV right but were struggling and were all over the place. I requested them to try and mount the sound bar for me and one of the guy straight up said no without even letting me finish the sentence. He came up as rude in the beginning and said he is there to just mount the TV. No courtesy no politeness and no regards to the customer service experience. I felt like I have met a different team and not the Geek Squad as my experience with the other team was very pleasant. The previous team on 12/20 had offered to mount the speakers as I did not have the mount at that moment. but the guys who serviced my place on 12/28 did not even try to make an effort to be polite and at one point he even said he will stop the mount if I am not happy. I have never experienced it before. I am giving two starts and not one because he at least got the TV standing straight. Not a pleasant experience at all.

I LOVE having Best Buy TotalTech and having Geek Squad come out and mount my big TVs. They (the Geek Squad) know what they are doing!

The agents were very knowledgeable about mounting and setting up the TV They helped us with many pointers and showed us new things about the TV. We were very pleased.

This tv is a perfect fit for my small apartment. Loving it

Installed my new Large screen TV on wall with mount. Very professional and courteous. Helped me to set up TV . Would definitely use again!

they were on time and got right to work. they told us what we needed which we had and what we didn't need that we used with the old tv.

Geek Squad did a nice job with install - professional looking and classy. I have annual tech support membership so the $100 install was well worth it.

best tv ever turns on and off picture is great get one

The people who came were fast professional and amazing

I’m not at all considered to be a handyman, so it was well worth it for me to have someone install for me. These guys were great and I’m very glad I purchased the install!

The Geek Squad did a great job of installing my 77 inch TV

The Geek Squad did a great job installing my wall mounted TV and sound bar. They also observed all the proper CDC recommendations for keeping safe during the pandemic.