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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Im very happy with the service. Help with other tech questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42 inch LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous efficient personable knowledgeable installer. Best experience of entire processof this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation above a fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team cam to the house and installed a TV above a fireplace. The installation took about three hours. The team was professional and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QNED TV from LG was brought and wall-mounted by two technicians, who also set up the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be any happier with our purchase and installation of our wall tv mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do and worth everything you pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems. the installer came on time and installed the tv on my 55 inch tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen asked our preferences for the mount and then did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team communications with arrival time were spot on and team was knowledgeable of product setup. Installed tv just as requested and answered all questions with full explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There were still things I wish they had taught me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and skilled in the installation. informing me about situations. showed me the basics and installed an app i had been using. There were a couple items I had been told I could connect but they were unable to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV was mounted properly installed all speaker foe center speaker and surround sound plus all out door speaker to new receiver. Great job all techs, four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using! Tech went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad for the first time was as expected and then-some! They came prepared and also had a mount for me for a second TV I decided to get mounted in my newly built apartment! The tech was very nice and accommodating. I even had an issue to where I noticed my soundbar was crooked and reached out to the Tech and he came back in-between appointment times to make it right! Highly recommend Best Buy's Geek Squad for any home TV/Theater mounting needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my TV perfectly and the Geek Squad technician was fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service personnel delivered the unit, removed my existing TV and installed the new one--no problems encountered---well worth the money and they cleaned up the mess and took the box with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best in this regard. You cant get a better team for this service anywhere in the market. Thank you for the perfect installation of my 75inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, On-Time Performance & Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instslled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick sevice and very professional. Came during the installation window promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I would highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very qualified individuals installed my TV and installed it exactly where I wanted it placed. I will definitely use Geek Squad again and highly recommend them

    I would recommend this to a friend