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Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 38,679 reviews
  • Rated 5 out of 5 stars

    Samsung 75 inch QLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the install and set the tv up for me. They showed me how to use it. They were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2 OLED 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung 65” LED tv before, but this LG G2 65” OLED has raised the bar so much, that it’s hard to describe. We love the Gallery function, the pointer/cursor and we paired our tv with an LG sound bar for an awesome experience! The Totaltech crew did such an amazing job, and we would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safely mounted 86" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didba great job mounting my 86" tv over the fireplace about a non movable center channel. They took great care in centering and going over the height that would look best. I've never used this service before but my dad is getting too old to help me loft 100lbs+ tvs anymore. This is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and Christ installed my 75 Tv on the wall. I really love their work,professional and knows what they doing. Thank you guys, I really appreciate you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JGR LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m so happy and excited that Rashad & his partner installed our smart tv and they were able to connect my existing old Bose Lifestyle sound system. They did a great job and very clean NO exposed wirings. The following week they installed my old tv to one of the bedroom, again great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They actually knew what they where doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional, expert installation. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, with precise measurements hanging it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung the TV on the wall with no issue. Quick and it looks spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time using geek squad to mount tv on wall. Excellent job! Will be using them to mount a third TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point!! The team were effective and converse greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TV and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gigs installed the TV in a timely manner seemed very knowledgeable answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is incredible - pricing, style/look, and installation was simple. Truly recommend this product as it definitely holds more than a 56” TV in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great jib

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and mounted my tv over my fireplace and with the total protection plan it was a smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony tv. Installed by Geek squad. Hope this set lasts longer than the Samsung we had which died one month after its warranty period.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Flush mounted a LG G4 (gallery edition)

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Knew exactly what the do. Also helped to unmount and mount old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 Inch Samsung TV tilted by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount foe the tv allowed Geek Squad to install and tilt the 77 inch sceen a bit. I felt I was right there at the UFC fights!! It looks amazing and was done very professionally!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, great and fast service done with care

    I would recommend this to a friend