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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38645 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 38,645 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and it looks great, the picture and the sound is Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and works perfectly, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the team. Will use them again for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helpful. They installed both TV's but one thing they did install the mount to close to an outlet and the mount is leaning and will need to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung my tv above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and courteous. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job purchase and TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. No problems at all would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great no issues, both technician was very respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good that I need them to re-install my tv at my new place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safely mounted 86" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didba great job mounting my 86" tv over the fireplace about a non movable center channel. They took great care in centering and going over the height that would look best. I've never used this service before but my dad is getting too old to help me loft 100lbs+ tvs anymore. This is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2 OLED 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung 65” LED tv before, but this LG G2 65” OLED has raised the bar so much, that it’s hard to describe. We love the Gallery function, the pointer/cursor and we paired our tv with an LG sound bar for an awesome experience! The Totaltech crew did such an amazing job, and we would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JGR LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m so happy and excited that Rashad & his partner installed our smart tv and they were able to connect my existing old Bose Lifestyle sound system. They did a great job and very clean NO exposed wirings. The following week they installed my old tv to one of the bedroom, again great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my TV and mount. Explained basic usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys worked together to quickly and efficiently mount and set up my TV and soundbar. They made sure everything worked and I understood how it all worked. I HIGHLY recommend this crew!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted 2 televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent job. They were vety knowledgeable and had excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They actually knew what they where doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional, expert installation. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and professional. These guys knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, with precise measurements hanging it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point!! The team were effective and converse greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend