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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job, very professional, very clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED TV and LG soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great, fast and excellent job putting my tv up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Value Here!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job with mounting TVs. This was the third tv I had them mount. Extremely affordable with Total Tech Support. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team mounted and installed my tv with care and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, extremely knowledgeable and more than willing to help out. Can't recommend this more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of moving a TV by myself to another room are over! The Geek Squad is a GREAT resource and they do a great job. They put the TV where I wanted it, which involved taking it off one wall, removing the mounting bracket and mounting it on another wall in another room. Because there are limitations, i.e., wall studs, etc., they politely explained to me why it "couldn't go 2 inches over" LOL! And because I couldn't move the TV furniture before they got there (a long console which housed the electronics and which I didn't want to disturb before their arrival), they were kind enough to even move the console from one room to another - which they really didn't have to do! Super happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys that came out were GREAT! They were knowledgeable, fast & on time. They even took the trash with them. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new TV and sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! We made the investment in the new TV and sound system, and wanted it set up right. Well worth the additional cost. They did an amazing job, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and did a good job mounting my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad an installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very print and efficient. Knew what They were doing g and performed with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service a very efficient. The whole process worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Very customer service oriented. They did a great job with installation and clean up. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were great. They worked quickly, answered all of our questions and gave us a tutorial on our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and responsive. My TV was mounted perfectly, as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install of our frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Quick service for tv mount on wall. Even cleanup after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted the television and was extremely patient when I was asking all the questions. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, efficient work, and cautious about leaving the area clean. Oh yea, they stayed with me to make sure I was comfortable operating my new TV. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his coworker did a great job, they were very net and nice. We were very happy with the finished job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend