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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Stalled my TV very quick and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team are so good, try to figure out way help our problem, efficiency install, clean management , very polite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and made quick work of installing the TV above our fireplace, well worth the money IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers arrived onetime and were very professional. Above all very knowledgable and talented. They came in and did a great though-ugh job! Use this device its well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my tv in a very responsible manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was polite and did a good job. Walked me through using my new smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional installers. Cleaned up after themselves and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals, Courteous and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, Courteous and Knowledgeable. The wall mounting of a 65" TV was done carefully. All connections from TV to receiver and peripheral's to receiver were accurately done. Sound system was tested. Universal pairing of cable remote to all devices also completed and tested for accuracy. No complaints and very happy with their service (3rd time this year using Geek Squad - all well done!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the geek squad to mount my 55" TV on the wall in my bedroom and they did not disappoint. I wasn't sure whether or not I should have put together my wall mount and disconnected my old tv prior to them coming, but I was assured that I wouldnt have to worry about anything. Everything was done for me with the exception of setting up the TV which is not included in the basic service, but that's something that I was easily able to do myself. The cords were all tied up neatly, and everything I had connected to my old TV (PS4, Cable Box) was connected to the new one. My new TV looks absolutely stunning on the wall, and I would definitely hire the geek squad again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second opportunity to use the service Again a great experience. The team was knowledgeable, patient and answered all of our questions... Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my television and put all of the sound system together in our Media room. Great job with professionalism and great knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time. Polite. Efficient. Done in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Efficient. Done in 15 minutes. Incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV, hooked it all up & gave me a tutorial. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech were knowledgeable and quickly got the TV set-up and running, mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done quickly and very professionally.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my home as per scheduled and the install when smoothly. They were very knowledgeable and made sure that everything worked as planned before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and connecting all components correctly and very very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease. Couldn’t ask for anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free installation with TV purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation by the Geek Squad. Tv was up and work in under an hour. Glad this installation was included with the TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount my TVs were very professional. They worked quickly and carefully. They checked w me about my preferences where warranted, didn’t just do whatever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 75" TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only on time but early. They were also very professional and were quick. The guys also helped me learn a little bit more about my TV and how the settings work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting and reactivating my 75" smart TV. They were efficient, cleaned up after the job was done, and were knowledgeable and able to answer all my technical questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made Sure I Will Enjoy My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renen assembled my swivel TV stand, mounted the TV and installed it in my kitchen area. He connected to my Samsung account and put in all my streaming services. He also made sure that my blue tooth earphones were working properly. Next he enabled my Cox remote to perform basic functions and changed the home screen to be more useful. During the service he answered my questions and showed me how to make some changes. Renen made sure I was able to enjoy my new TV to the fullest. This was money well spent. I will certainly use the Geek Squad in the future.

    I would recommend this to a friend