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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents mounted 70in TV, found wall studs without difficulty and in and out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Wall Mount / HDTV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a very fine job in replacing an outdated wall mount and a new HDTV. The team was very adaptable and responsive, including calling in more help and parts from our local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    up and running in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick! We had a picture, DVD player, wall mount and sound bar all up and running in a very short period of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew exactly how to mount wall bracket and set up TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Brewer was great he took care of everything in no time. Polite, informative and respected my condition. He answered all my questions and even gave me some tips. Al in all a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed and mounted the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV beautiful picture the mounting is perfect. Great customer service Very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. Listen to my requests and shared his ideas. Timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though BOTH my big TVs required a special mount, the Geek Squad figured it all out! they perservered until they got it right, and spared no effort....BIG thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation. The service people had this down to an art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great from Geek SquadVery thorough and professional careful moving other pieces of furniture around cleaned up when they were done and very courteous highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Jacob did a outstanding job. They mounted our 75” tv, routed all our wires behind the wall ( please make their job easier, and buy behind wall rated wires) the took their time, and asked where we wanted the TV and height. They were very professional, cleaned up after themselves, and took all the giant boxes with them. Overall very happy with the service. They also removed a tv we had in the living room. Almost forgot they also connected an Apple tv , Nintendo switch , and a turntable to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I will always get in the future. These guys got here when they said they would, went right to work and showed us everything on our new tv, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was very friendly and quick installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Geek Squat technician. He was very informative and knew what he was doing. He mounted my tv very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Frame Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Professional, Great install of our 85 in Samsung Frsme TV - Looks great -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attentive service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew is great! They was very attentive and took a lot of time mounting and helping organize the TVs in my home. Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men entered my home, put on shoe covers and were respectful of my home and myself. They worked quietly and efficiently and explained how use the system. Asked if I had any questions and if I needed a review or practice run. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members were on time and finished mounting my new Samsung TV on the wall quickly and without any problems. Great service from them. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gvt10520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation perfectly but they forgot to set up the original TV and I still haven't got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever. TV installed and all extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers routed the cables and installed all items completely. Very courteous and knowledgeable agents. All attachments worked as they should. Well worth the extra price.

    I would recommend this to a friend