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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees came, discussed the plan of action, answered questions I had (including comparison of my purchase to other devices), were extremely quick, friendly, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being up in age without anyone to help mount my new TV, the service provided was a welcome relief. Also, the staff provide education on the use of the remote as it related to smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and co worker were fantastic. They got everything working, then walked me through everything. I will be getting a sound bar and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and devices quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75" TV mount over fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great! Friendly, courteous, knowledgeable and we will definitely use them again for our Media Room! Thanks again Kevin for getting our Logitech remote running smoothly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my TV along with a sound bar. They were quick and efficient. The quality of this TV is amazing. It's like going to the movies. I wish I had bought one sooner but I decided to make it a birthday present for my husband and he loves it. We love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. Great jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They installed my 77” tv and sound bar. Very efficient and clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally great work efficient no complaints glad to get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the tv and setup the soundbar did an excellent job. Very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really installed my TV quick and fast. They just didn't take up the trash from the TV and installation, not sure because of the COVID but they did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and the second tech that accompanied him, did an outstanding job. They were prompt, professional, knowledgeable and courteous. The setup and installation of my TV, Soundbar and Amazon Echo went seamlessly. They explain step by step what they were doing and thoroughly addressed any questions or concerns that I may of had. I was extremely satisfied with the service I received from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, respectful, and efficient. They knew exactly what needed to be done and left me with some good advice on features and accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Salesman very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally agents have been very helpful and easy to deal with. Work seems to be satisfactory. No serious issues; could. Especially more helpful in customer dealings; not always thinking of customer perceptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only took 45 minutes they were in and out cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Hung my 65 inch Insignia tv in LR. Only took 45 minutes they were in and out cleaned up their mess answered my questions. Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service I have seen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not only SUPER respectful and efficient but they were able to service us even though we had issues with the initial order. They went out of their way to service us FIRST on the day we rescheduled but remembered parts of our previous conversation the first time. Setup came not only on time but ahead of schedule when my father came back from surgery to enjoy the TV. I wish I had more to tip them they were the BEST service men to ever install product at our house and my praises can’t be higher for them. You guys did great give these guys a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys arrived on time... did what they came to do and explained how to operate with 4 remotes. Plus, I called them and they answered promptly and helped me with my questions. EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Customer Service and Follow Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took down my old TV and relocated it then mounted my new TV, threaded connection wires through walls o and hooked up to surround sound and outside zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, very responsible installers, very reliable also

    I would recommend this to a friend