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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did very well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fine job and showed us how to use the tv and the streaming issues also. So far all is good, and we are enjoying the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came in and hid the cable wires for my tv's inside the walls and they were very quick and professional. They did a great job with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, professional work. I'm glad I spent the extra money to the the squad mount the TV. They were prompt and professional. They also have the experience and tools for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, knowledgeable, respectful of property, helpful, overall awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into our new house here and we had your crew come in and mount the new 43 in Smart TV we bought in our local Best Buy on the wall in our bedroom and then checked the 55 in we bought a year ago and moved across the country. Cant' say how grateful and pleased we were. Your guys were on time, reached out ahead of time while on the way here, were friendly, polite, personable, and got us set up in no time. That's why we keep coming back. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE From Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his helpers could not have been more professional. The installation of my two Flat Screen TV wall mounts was excellent. He went the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services he called giving me an ETA arrived early, very professional, quick installation I have all my televisions hung by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was awesome!!! Listened to what we wanted and made suggestions that we implemented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation. Brandon was extremely pleasant, professional and very experienced. I highly recommend this young man for his representation of Best But Geek Squad. Kudos!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from 3 folks and they were nice enough to move and mount the tv replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows who set up my new TV were so professional doing their job. They cleaned up the mess that was made opening the box, which I appreciated. I was impressed with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. Perfect install, and great customer service. Thanks so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done as it should be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a timely manner, were polite and professional and cleaned up after they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job hanging my TV and bracket on my wall. They were curious and polite, and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Tv mounting. Geek Squad is awesome. They came and mounted my tv's to my exact specifications. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Reliable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by geek squad professionals highly exceeded my expectations! On time and reliable! They took an old defective tv off my wall and put a new one back up ! They leveled it and centered it just right always making sure I was happy with the way it looked and adjusting till it was 100% on the money. All thanks to total tech purchase! Was past two months and with out insurance this would have been a nightmare to replace! Great service! Thank you Best Buy

    I would recommend this to a friend