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Customer reviews

Rating 4.6 out of 5 stars with 38645 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 38,645 reviews
  • Rated 5 out of 5 stars

    Awesome Job. I couldn't have asked for a better in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came with the TV and mounted. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybdid a gr3at job. Communication was great, they mounted the tv when i wasnt home (gad it marked out amd someone else watching the home). They threw away my tv box which was well intended but i was actually trying to save, but i appreciate the thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Is an understatement these guys were great. Like watching doctors work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeamWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job!! Cleaned up and made sure everything worked before they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive vibes and very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly. They were fast and knowledgeable! I couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roman installed the TV and soundbar. Did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s What’s Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is stellar LG has taken it 2 another level Happy Holidays 2 The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging up the TV. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that I stalled out tv did a great job. They took their time to make sure everything was done right and level. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GeekSquad ruined my drywall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GeekSquad come and take my tv down and remount it in a different location in my house. It is a 85” TV. Whoever did the install (I was not here, my wife was) either missed the stud, or over tightened the bolts. My drywall wall started to cave in. I contacted bestbuy and the soonest they would come and take the TV down was 3 weeks later and by then the TV would have likely hit the floor. I asked if there was anything sooner as I’ve had children in my house as well as pets. The answer was no. I then had to contact someone else to help get the TV down. We started the insurance claim and was told I would hear from them within 72 hours. No phone call, no email, nothing. I then reached back out to them stated they let them know and to look for an email, and the email never came. I was then told that I would need to front the bill to have the wall fixed and then send the bill to their insurance. Again, I find that unacceptable as I should not be responsible for their mistake.here I am almost 5 weeks later and still no communication.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bravia and I are sooooo happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic! Set up quickly and were so nice. The color on my Sony Bravia are brilliant and I love it❤️. Had trouble w sound but they fixed that right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and we’re very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect, tv looks amazing, he left my house cleaner than when he got there. 100% satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and installed new 75 inch tv. They wave hooked it up to existing sound bar and made sure product was set up with all sdmi prior to leaving. Clean set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Clint and Skylar, Geek Squad installers for the awesome job they did installing the tv mount and tv. They put the 82 inch tv on the wall in the exact spot that I wanted. Very knowledgeable and professional technicians. Definitely will use them again and recommend they to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we finally got an installer here after 3 scheduling attempts they were excellent.

    I would recommend this to a friend