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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy clean great job! Arrive on time Respectful Efficient Clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a good job with a 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought a 75" TV up a flight of stairs with no issues. They installed the TV and took away the box. They also configured the wifi and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable will most definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law was going to install it but I decided not to wait and the Geek squad was quick and great, set it up channels etc. Glad I did it and would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Three gentleman were on time they installed the rack and tv and did an amazing job and did it safely all were wearing mask and booties on the feet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent! Knowledgeable, friendly, honest, quick, respectful and were very patient with two senior citizens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation qent well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knew what he was doing and very informative. Need more like this installment. Took the time to explain everything with new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very knowledgeable and polite guys mounted and set up my tv and receiver and got it all working properly. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was friendly, quick and fast without compromising quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv and set it up with no mess and was in and out in 30 minutes or less. They were very professional and paid attention to detail. Very satisfied !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an aging plasma TV replaced with 4K QLED technology. The existing mount is part of an entertainment console. The techs moved the console out of its alcove about a foot, proceeded to remove the safety screws and attachment screws, and then lifted out the plasma TV. Mounting the new TV was more challenging, To properly fit the new TV required fighting with a bracket that made inserting the screws that screw into the rear of the TV a challenge. With some brute force determination, the installers made it work. I am glad I did not try it with my wife's assistance. They had the experience needed, I would have been very frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were awesome! quick and knowledgeable with the install. no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAMELA CAMPBELL-DEREEF/COMMUNITY OUTREACH LIAISON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE SATISFACTION!!! THE TECHNICIANS WERE FRIENDLY AND KNOWLEDEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad met our high expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount worked great with my new TV. It was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, my tv is in a best spot and I know it’s secure. Definitely will have them come install any other tv’s and recommend to anyone else I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old TV and had the new one up in under an hour. Set it up, concealed all the wires, cleaned up and were top in professionalism....highly recomend

    I would recommend this to a friend