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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,681 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Was skillfully installed. Technicians went out of their way to do a professional install and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had televisions installed on plaster walls. Technician was very knowledgeable and did a clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came and walk mounted my TV. They were professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Quick and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job mounting my 75 inch tv above mantel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the installation. The TV itself has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional and Friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and great. Very Professional. Would use the service again and recommend Geek squad to any of my friends. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quite respectful and were very careful in mounting my TV. They ensured it was the exact height I wanted, that is was level and that the connections were correct. They set up the TV so that is worked with all my devices including making it possible to work the entire system from my Apple remote. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad was excellent help on installi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was awesome help to install my tv and hookup all my equipment!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clinton from Best Buys Geek Squad installed the mount on my wall along with my 58 inch TV. The installation done by Clinton was done perfectly. He made the job look easy. I know that I couldn't have done it though. There are no wires showing and the tv, sound system and remote control were all in sync thanks to Clinton. Best Buy has the best Geek Squad and the best merchandise. So happy with my entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick an efficient only downside they were a little late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" nano cell install and mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my 86" nano cell tv eith perfection. The two gentleman were professional and very respectful not to mention very quick. I even double checked the mount with my level before they mounted the tv because they mounted it so fast. They were spot on. Great job and I would definitely have them back out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick job, and good instruction, but needs tweakin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Yaz? did a good job-just needs some tweaking to level it. Wish I’d noticed before they left, but was too busy getting instruction from Derek on how to work the tv and remote. I need Derek to come back and fix the mount of this tv, then mount an upstairs tv, and maybe program a remote. He is very patient and good at his job. Please have Derek call me after the holiday. First image is my first tv, second is the mount of the new tv. Left lower corner is a little low-just needs to be a little higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great no issues, both technician was very respectful of our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed and demonstrated our new TV q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a very professional job when needed. Our installer also exhibited exceptional patience with my disabled husband. He didn’t leave until he was certain he had answered all questions and demonstrated how to operate the TV and navigate the menus. I highly recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and professional! Jeffrey from the Geek Squad was outstanding from beginning till end. Entered the home by putting plastic covers over his shoes, brought in a folding table to place the equipment to avoid scratching the floor, and vacuumed everything before leaving. Gave great suggestions and even hid the tv receiver for me behind the tv with twist ties.

    I would recommend this to a friend