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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful completing a perfect job installing a 77” tv on existing wall mount. Keyed into my internet & programmed everything & connected soundbar. All after removing the old tv. Couldn’t be more pleased with there service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad employees were on time, they were very professional and easy to talk to. They answered our questions and helped us with a few things relating to our new tv purchase. The installation went smooth. Geek Squad is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the tv , and making sure it was safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my tv”s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs as my monitors & calibrated both for my computer. I connected my computer to the 2 tv monitors. They waited to make sure I was comfortable with the height of both TV monitors & worked properly. At the office I have 2 monitors & since I’ve been working from home during this pandemic, I could no longer survive working on a laptop. Great Customer Service!!! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will Use Again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called me prior to arriving like I asked them to, which was great since I had to leave work to go home and meet them. They were very polite and cleaned up after themselves. Unfortunately the TV was mounted crooked by about a 1/2 inch, but when I had them come mount another TV for me they fixed it immediately. If I had to give a negative comment it would be they didn’t wear booties. I have a no shoes in the house rule, but it’s also my fault for not asking them to put them on. Great group of guys, will definitely be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and his buddy I forgot his name were so professional in unboxing neatly the 85” Samsung TV as well as transporting properly and mounting securely and setting it up evenly. They also wore shoe booties upon entering the door and follow safety Covid Precautionary Measure like masks and gloves and disinfecting hands frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Fast and safe very professional guys. !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I only gave it a 4 because they arrived late because of their previous appointment. Overall they were great and got the job done. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable. Just let BestBuy do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy/geeksquad mount my 65" TV on the mantle above my fireplace and they did a superb job at a great price, easy to schedule, the guy was super professional and informative. Couldn't ask for a better service with this honestly. Still holding strong to this day and I got a swivel mount so I can move it around. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV on our basement wall - rec room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TV and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gigs installed the TV in a timely manner seemed very knowledgeable answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. You’d be happy you bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very quick professional and pleasant. They were on time and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed and demonstrated our new TV q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a very professional job when needed. Our installer also exhibited exceptional patience with my disabled husband. He didn’t leave until he was certain he had answered all questions and demonstrated how to operate the TV and navigate the menus. I highly recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very nice answered all the questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82” TV Wall-mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived earlier than expected but called first to let us know. We were replacing the console/cabinet below tv with a new one. We were going to carry Old one to garage But Squad stepped in and moved it. Their work was quick and perfect. They vacuumed as they were drilling so there wasn’t a lot of dust, clever. The entire experience was perfect. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast quick n great service love where my tv is mounted

    I would recommend this to a friend