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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and had a lot of information and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and correctly connected my TV with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered and mounted over the fireplace and they were very professional and did a good job - both of which are hard to find in this day and age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation - on schedule, placement minimized power chord visibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my flat screen to the wall and connected the sound bar and DVD player in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted current TV and mounted new TV in a very efficient and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set up the sound system and showed us how to work out new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85’’ TV and were very professional. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and did an amazing job in mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they went through instruction on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took old Tv down and reinstalled it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was totally professional.Used guality materials to anchor yo wall,my Grandson was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad just installed on our wall an 85" TV and took down a 75" TV. The 85" is quite large and they had a team of 3 working to install and get it running to our liking. They were very professional and knew exactly what to do without any issues. It was all free being a member of the Total Tech subscription which is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one could have done it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and unmounted my old tv in seconds and installed the new TV with absolutely no problems in not even 20 minutes. Completely happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick mounting of my TV. No issues during or after install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend