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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek squad hung my tv above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and courteous. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad mount my 65” tv after our remodel. They were quick, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bravia and I are sooooo happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic! Set up quickly and were so nice. The color on my Sony Bravia are brilliant and I love it❤️. Had trouble w sound but they fixed that right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly highly recommend this service. The installers did a great job installing both my 75' TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that I stalled out tv did a great job. They took their time to make sure everything was done right and level. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and his buddy I forgot his name were so professional in unboxing neatly the 85” Samsung TV as well as transporting properly and mounting securely and setting it up evenly. They also wore shoe booties upon entering the door and follow safety Covid Precautionary Measure like masks and gloves and disinfecting hands frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV and insuring that it worked properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Fast and safe very professional guys. !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the tv , and making sure it was safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job and highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that mounted my 86” LG TV did a fantastic job. They had to do a frame-out in the book above my fireplace to support the weight of the TV. 5-star job! See before and after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit pricey but they did a great job and were able to figure out wifi issue with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my tv”s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs as my monitors & calibrated both for my computer. I connected my computer to the 2 tv monitors. They waited to make sure I was comfortable with the height of both TV monitors & worked properly. At the office I have 2 monitors & since I’ve been working from home during this pandemic, I could no longer survive working on a laptop. Great Customer Service!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable. Just let BestBuy do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy/geeksquad mount my 65" TV on the mantle above my fireplace and they did a superb job at a great price, easy to schedule, the guy was super professional and informative. Couldn't ask for a better service with this honestly. Still holding strong to this day and I got a swivel mount so I can move it around. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV on our basement wall - rec room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my 75 inch television were very professional, quick, and very knowledgeable in their duties. I would recommend Best Buy’s Geek Squad for installation any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put my tv on the wall very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job. The job was done correctly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, ready to get the job done in a timely fashion. Both employees were pleasant and professional. They knew their business and got the job done quickly and cleaned up very well. Very, very happy with the service and will highly recommend to anyone who asks me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will Use Again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called me prior to arriving like I asked them to, which was great since I had to leave work to go home and meet them. They were very polite and cleaned up after themselves. Unfortunately the TV was mounted crooked by about a 1/2 inch, but when I had them come mount another TV for me they fixed it immediately. If I had to give a negative comment it would be they didn’t wear booties. I have a no shoes in the house rule, but it’s also my fault for not asking them to put them on. Great group of guys, will definitely be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect install by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the amazing service, professionalism and my overall experience with Geek squad. Most of all I appreciate managements (Steve) service and dedication in making sure I was a satisfied and happy customer. I'm now a loyal Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast quick n great service love where my tv is mounted

    I would recommend this to a friend