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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Television setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad rep. Was on time, professional, polite, and efficient. He setup the television in no time. The television was up and running. With a awesome picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Geek Squads service. They are fast, friendly and very knowledgeable. They had my tv up and running smoothly in 15 minutes. They saved me hours of hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount is great for space and naking a room look good. The product is sturdy and durable. It withstands the weight of the tv without tilting or cracking the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and associated Esp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv with obvious knowledge and experience. Very polite and conscientious .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv mounted the geek squad is the best they do it the right way the first time and measured everything so there was no mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were extremely professional, knowledgeable, and highly talented. They delivered our new 85 inch tv, hung it, made recommendations on how to get the best sound quality out of the viewing experience, and then hooked everything up to the home theatre. I was very impressed as they did amazing work. Highly recommend using them for installation and delivery!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, the Geek Squad technician installed our new 65 inch LG TV and large articulating wall mount bracket on 6/10/2020, in about 1 1/2 hours. I was very impressed with his professionalism and knowledge regarding the TV and other components connections and set-up and his ability to assemble and install the large articulating wall mount that I provided...and one he had never seen before. He then followed up with detailed instructions on the new TV to components operations. David was pleasant throughout and an excellent example of the best of Geek Squad talent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in store was great, although the appt. to mount was 10 days out! Once they arrived though, it was well with the wait! The knowledge and helpfulness of the geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the TV ask if needed help on instruction on operating the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents rock! They quickly mounted my TV on the wall and got it operational. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They rocked my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad killed it - was fast for the appt - only a few days out, early on the install day and in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, clean, quick, and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly, and the install was quick and very well done. Would recommend!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ryan. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    The geek squad representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that mounted the television did an outstanding job. Absolutely perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a 55 inch outdoor Furrion tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were excellent and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They hooked everything up and we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but go back to including installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and seamless and they hauled away the box for me so it was great even though I had to pay for it which is the only thing that sucks so Best Buy needs to go back to including the installation with TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional from beginning to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perfection, professional skills and made the total install look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and completely set it up and instructed how to operate.

    I would recommend this to a friend