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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job setting up my TV's and surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv professionally!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hid wires. They were very professional and thorough. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Called to give us the heads up they were on the way and worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad successful with complicated install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Team worked very hard and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad has help me set up anti virus on all my computers and laptops and also set up TV mounts ln my home! There service is excellent. Thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv mount and tv with speed and skill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable set-up team. On time and left the area clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    see below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working fine. Install was very fast and professional. Installer listened to my concerns. Only concerns: Installer went over remote control extremely quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, understanding the task at hand . Respectful of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and much easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Guys were great... Really took their time to get it exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Steve did a fantastic job mounting our tv. He made sure it was perfectly level and everything was perfectly installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s representatives were great! Had a very good experience with all of them. Installed in timely manner, pleasant, answered questions and reviewed how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called 30 min before scheduled arrival, to let me know he was on his way,which was great. He was very friendly and easy to work with. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done better the second time around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS- lnstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS - lt does not get any better or any easier than Geek Squad! The installation was flawless, smooth, on timely! It’s worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great professional install -super personable agents -great clean up -super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamal is great. Took the time to make sure everything was done correctly. Super great job. Super nice guy. I would request him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with setting up the TV over fireplace. Still the wires have to be concealed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always bet on Blue....and Black !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was amazing !!! He mounted 3 of my TVs with no problem made sure he had on the proper PPE and wore booties inside my home. Great conversation as well he even managed to find me 3 screws on his truck because I casually mentioned how I had to order/ wait for replacement screws for the feet of my LG TV He grabbed the screws and even put them on the TV!!!! I mean c’mon above and beyond ! Excellent service so happy I am a total tech member because I have peace knowing Best Buy and geek squad folks will make sure the job gets done

    I would recommend this to a friend