Customer Ratings & Reviews

The installers did a great job. It took them a while longer than I thought it would, but they were determined to get it right. I couldn’t be happier!

The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

Ordered a TV wall mount with installation. Team showed up in the time span provided. Was very courteous, professional, precise and very clean. Great job Best Buy team!

Installer arrived on time, was considerate, did great job

The techs successfully mounted our new tv in our family room. They made sure it was completely square and centered.

My new tv was professionally installed. the installer was professional and explained all the features of my new tv. I would highly recommend the services of the Geek Squad.

Very professional and skilled, answering all my questions and providing all the information I need to enjoy my new tv. Thanks so much

The installation went good..the tv and mount looks good. I wanted to add a in wall power surge but unfortunately the agent didn’t have the correct one on him…luckily I was able to purchase one from the store but have to schedule another appointment. I would caution BB to instruct there agents not to mention they have other appointments behind them as it makes the current customer feel there being rushed. But overall satisfied with product and install.

The technicians did a fast and clean installation and set up all the apps and connected devices perfectly. It could not have gone more smoothly. Big "Thank-yous" to Chad & Matt!

The installers were very professional. Wish they could come on time

Have a new wall mount available may need extra screws or larger mount

The agent was very good at installation and cleanup. He took very little time and had good advice

Excellent service install. Very good installers and setup everything including the remote glad I have total tech!

I was encouraged by Best Buy staff and family members to choose Samsung TVs. I am happy I did as they are easy to use and have many good features.

Did a very good job. I’m certainly glad I didn’t have to do it. They put the TV above the fireplace and it was balanced and centered it looks great.

Installer was courteous and got the new TV up and programed quickly.

They did a great job mounting the tv. After they completed there job it was cleaned. Always wore there masks to protect themselves and my family

Roberto and Alton were great guys who were on time and quick with the install. They did a great job.

The BestBuy Geek Squad installers are fantastic. I just moved into a new house and have had them install three (3) TV's and a sound bar in the last two (2) months. They sure know what they are doing. I'm very finicky about how my TV's and the equipment attached to them is installed. They made each one of these look clean and organized. They know all about the items they are installing so once they have it installed and setup they explain to you how to operate it and answer any questions you may have.

guys were super efficent answered all my questions hauled old stuff away