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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and Done Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fellow who mounted my television on the wall did a great job. He was done in about an hour and even had the correct cables to use (I had purchased the wrong ones).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my LG TV and I'm very satisfied with the work done. Looks great in the living room. Thanks for the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on large screen TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan did a great job mounting TV & making sure everything worked prior to leaving! Would recommend him for ANY Best Buy install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and friendly. Did a great job. Quick work and great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, communicative, thorough, and did a perfect job hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures great, sound is great. Geek Squad did the installation and were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a thorough and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram and Randy did a great job mounting my large tv and sound bar as well as set up so I can operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an outstanding job. Very professional, helpful, and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman did a fantastic job mounting the new T V on the wall. He was very polite and very knowledgeable. Answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and did a great job with install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did forget to give me one of the things I purchased and it took a few days to sort it out but I was still thrilled with the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my new Sony Oled 55’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great: scheduling is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the tech was great, installed The Frame and soundbar with care, detail and setup the devices after mounting. Scheduling Geek Squad is a pain. you cannot get ahold of the local office as there is only the central 800 #, mostly of reps who do not speak english well, details are then not transferred to the local agent and rescheduling begins. It took 5 attempts to get the last service scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely professional and polite. He showed me how to adjust the TV on the bracket and how to remove it from the mounting should I need to move it'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys are the greatest. they handle all the lifting and connection issues. Just sit back and watch them in action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth Geek Squad do TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set up. Geek squad is awsome. It is well worth being a total tech customer! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Quick and easy. The tech arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 3 TV's were very nice and professional but I thought I needed a new rack but I DID NOT. I ended up spending $60.00 on a new rack I DID NOT NEED :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experts made the installation look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quick and easily installed mount (with the help of "the squad") really turned my TV into a theater

    I would recommend this to a friend