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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zeus and his team are very professional and efficient. Shows up on time, very thorough and make sure everything is perfect and customer is satisfied before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hid the wires to my mounted television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and effective. The best Geek Squad workers ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made sure family members knew how to operate the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was on time, neat, and careful in performing the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad deliver and install my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent, David, came to my house, mask and booties included to install and set up my 55"Sony TV. David was very Professional and helpful in listening to my needs as far as station set up. He removed the existing TV and asked where it was to go. I told him that I would take it upstairs when he had finished with it. He immediately asked me to show him where to and picked up the old TV and carried it upstairs for me. What a gentleman! I am a long standing Geek Squad member and will continue to be so. Thank you, Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install the TV for the following week. The installer showed up on time did a great job and left the place clean. 1st time I had Best Buy install, I would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old one! The guys were professional, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service by the crew who spent a great deal of time with helping us on what was for them a busy Saturday. Very friendly and professional (and knowledgeable, as well). Would HIGHLY recommend the Geek Squad service even over the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new TV was quickly completed in a very professional manner; as well as, the movement and mounting of 2 of my older TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came out were great! They were nice, professional and made sure that tv was not coming down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who delivered and installed the tv were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a Geek install. I had a outside technician who was fabulous! My mount had not come when he initially arrived and he agreed to come back later, which game me time to go buy one from Best Buy. While it was extremely disappointing that my local Best Buy had 16 of them but ordered mine from Chicago, I was pleased with the level of service I received from the technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up for smart TV was done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall Mount is Great! Sits flush with the wall and the installer were extremely quick! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installation team was able to adept to the current configuration of installed equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that did the installation was polite,very,competent, and cleaned up and removed all debris when done. I would recommend him and the geek squad to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We LOVE GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pros came and installed 3 tv's for us - great job and easy to converse with. We LOVE GEEKS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s up up and away !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the attachment on the wall did it quickly. I feel confident it’ll be up there for as long as I want it to be!

    I would recommend this to a friend