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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time as usual and my new TV looks and functions great on its wall mount. I will use them for my next TVs as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficiency and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second part of a dual install; they were fast and precise; they explained all the steps in the process; made me very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a wonderful job mounting TVs and completing setups. I use them for all of our corporate offices and have not been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    04Apr25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team had all the tools, respectful to home and work space. Set up fast and cleaned the space without asking. Removed all items for professional touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Looks and Sound Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70 inch TV and our wired sound system were installed perfectly with our receiver and all of the existing wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all devices they also connected my existing home theater found to the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, led by Special Agent Greg, contacted us earlier that day to establish install time. The arrived promptly, used protective masks and shoe covers (which we really appreciated), wiped everything down and insured a clean, safe environment. Both men were pleasant, informative and communicated with each of us, especially our 90 year old mother who was deeply interested in the new TV and it’s options. A pleasant, educational and helpful experience! We maintain Geek Squad protection annually and it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and mounting done by the Geek Squad. The picture and color is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out multiple times and always great and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived replaced wall mount and mounted new Samsung Crystal UHD.Could not have been more professional,personable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV mount and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came in a quickly and professionally completed the job of installing the mounting system and connecting the TV, sound bar, connections to both, and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad for the win!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeksquad techs were on point and answered all of my questions. They gave me great advice during the TV install and completed a very clean job. Thank you very much!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Delivered and mounted our new TV. Great team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still missing a wall wire cover piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and did a nice job with the installation. However he was out of the plastic wall covers for the wires. I contacted him a day or two later to ask him or another agent in my area to drop the cover by. He never returned my call. Yes I can drive across the Potomac to the Best Buy in Alexandria VA to pick up the cover. But should I really have to since I paid for the convenience of the installation?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have the correct components initially so the technician had to return at a later time. He worked diligently to get our new system up and running and train us on the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and proficient. They arrived on time, did their job and cleaned up after themselves. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in, unpacked 75" TV, attached mount bracket, then placed on wall. Made all adjustments, started TV, hooked up to internet and WIFI. Got YouTube TV going. Explained remote. Then took all trash with then when they left. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 television in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed of the install and the cleanliness of the agent. He brought his own compact vacuum cleaner to take care of the drywall dust.

    I would recommend this to a friend