Customer Ratings & Reviews

The overall quality of 'The Geek Squad' is dependent on the sum of all the individual 3rd party providers. What I found most disappointing was that my local 'Best Buy' store provided very little oversight of what seem to be an anonymous collection of 3rd party providers (some good, some bad). Work is scheduled from a remote call center and backlogged so that visits were generally 2-weeks out. My local store's (Mountain View, CA) sales manager and local geek squad personnel were generally unreachable by phone and basically uninvolved.

Best Buy geek squad installed our sanus wall mount and we’re satisfied with their work and quality. Very professional and courteous!

I replaced my 55 inch with a 70 inch over my fireplace and I absolutely love it! Great picture and sound quality.

The Agents were awesome! Right on time and they were very professional. They even helped with the tv settings!

These ppl are awesome! The installation was flawless and they even taught me how to use the remote.

The agents did a fantastic job installing and setting up the TV.

Great professional work. It was a mount that I previously used and the geek squad guys brought all their own new screws. Couldn’t recommend anymore highly.

the agents mounted my new tv safely and quickly without problems

The team was great knowledgeable patient speand tome to answer question and walk me through all the process

Great service, very professional and left everything clean

Amazing!!! Very professional. Friendly and punctual.

Danielle installed my 55 inch television. She explained in detail all my features.

The guys that installed my TV mount were indeed professional and courteous. They kept me in the loop when performing their job making sure that needs were met.

The guys that came and setup the tv was wonderful they went step by step with me and i love the tv

Great experience, quick and easy setup. Geek Squad came on time and helped me navigate the new tv.

Fast, clean, and easy. My tech was great, in and out in under 30 min. Always a clean and nice install from the Geek Squad

They are very polite and are very quick and patient at the same time. They listen to you and do accordingly to ensure complete customer satisfaction

We bought a new TV and a mount and I am so happy that I got the service to get it mounted through the GeekSquad. The team members were super communicative and worked quickly to mount the TV. They were in and out in no time. The TV also looks great. If I did it myself, it would not have been a good turnout.

It was a terrific installation. The provider was responsive and responsible!

Installer did a great job!!!! In no time at all he mounted the tv on the wall and there wasn’t a mess to clean up.