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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed my tv professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always do a magnificent job and im very happy with the professional work they all do for us customers. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and installed the TV quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid and holds my TV (55in). Install went smoothly. Only thing is it’s not the sleekest ever but it’s def fine for the job and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that mounted & connected my 2 television’s were very friendly, efficient, & caring!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Geek Squad guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from Geek Squad did a great job mounting our tv with our full-motion mount. They knew exactly what to do in our new home and were careful with hanging our new mount and 75" tv. Pulling the HDMI and optical cables through our wall tube was tricky, but they figured it out and everything is nicely hidden. Hooking up our Samsung soundbar was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they do everything for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything for you. Take the tv out of the box and put the mount on it and get it where you wont it on the wall... make sure you have your own all mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Completely took the hassle and legwork out of doing it myself. To be fully truthful, I couldn't have done this myself. The 77" LG G3 OLED would have not fit in my car, even though it's an SUV and it takes at least 2 strong people to mount it on the wall, not to mention getting it done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best. I had another repair man working on another item and was moving back and forth between them. The installers set up my streaming and walked me through the remote control and the tv functions. They were courteous and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smooth and the techs clean up after all work was completed, they were excellent and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy install! Great clean-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, very helpful and kind. Could not mount my living room tv too big for the wall. They did my bedroom one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV within no time on the wall and the way I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted by the agents and it was done right. Very patient, knowledgeable and thorough set of people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and setup all services with ease. Great team and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great suggestions on which tv mount worked best. the one we had did not work so we got the new one and was just as he had suggested

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very pleased with the Geek Squad extended warranty services, this was the first time I had them come out to my home to do any work. The TV was mounted well, and I definitely like that it is covered as far as if it were to fall off the wall the TV would be replaced at no cost. I was a bit disappointed to find that after The Geek Squad left the TV had not been updated, it was not connected to my wireless network, My streaming services were not set up, and the wires were left in a bit of a rats nest. I would still recommend it, just be prepared to watch over the production to ensure that everything is done to your satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home theater set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my home theater and went through and made sure everything was set to my liking great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult Wall TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the appointment correctly set they got here on time. They were very courteous. But you have to be very very very specific with your instructions about the conditions for the installation. I had a brick wall, once I was able to communicate that to them they came prepared and did a good installation job. They also advised b4 hand that there was an additional charge, which was acceptable. The programming of the TV and soundbar was spotty they did the basics. Since I wasn't prepared to tell them what to install. They did the best that they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is awesome you can move it right left anyway you want to enjoy your tv The geek squad are the best great clean install

    I would recommend this to a friend