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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a top job setting up my 65" TV with a wall mount and an in-wall power cable accessory. Everything looks great when finished and very functional. The Geek Squad agents were friendly, professional and completed the work in short order and did a great job of cleaning up when they were done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes effort but can be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes effort but results are the ultimate outcome-- I pay $200 + tax for total tech and get Greek squad services. I haven't had to use much but make sure you ask and use what geek squad services are provided otherwise you won't get much out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great! Showed up on time and had the TV mounted and operating in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and another Geek Squad member (sorry, forgot name) came out at the time promised, did install of Sanus bracket and Samaung tv, set it up and cleaned up everything. It was a great experience, definitely recommend Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys arrived early and on time. They were very quick and efficient. Very professional but weren't robots. We had a good conversation during setup which made us trust them even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv ! No problems !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is exactly what I wanted it to be it actually moves around my TV and makes it better for my TV experience!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store credit was Great! Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Best buy has great credit programs! I was able to purchase this TV with 5K credit due to a big sale and I had received 10% back on my credit for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television where I wanted it then connected my devices and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the 65” TV pretty quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the 65” TV pretty quickly. They were very neat and cleaned up after themselves. They even put my old TV where I wanted them to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Big Screen TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a professional job installing my wall tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service proffessional, is professional, couteous and knowledgable in our efforts to be as prepared as possible he quickly addressed the challenge and had our new tv installed and working very quickly. We were most pleased and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tried, sub did it when I got right moun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially bought the wrong mount so the Geek Squad crew had to leave. I bought the right mount and a sub contractor came out the next day. On time and did a good job. Made me nervous watching one guy climb the ladder carrying a 55" tv to hang over the bedroom door, but he got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very professional and quick. Answered all questions asked and deminstrates how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new 75" Sony 4K UHD TV on my previously installed mount which I bought from Best Buy. The TV was balanced, level and even. The Geek Squad agents then walked me through the TV features and it's operation. They agents were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted television and soundbar Very professional, went above and beyond to explain what they were doing and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast and reliable and friendly. Would highly recommend geek squad. From setting up the appointment, to the follow up with how the service went, they have been superior in their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, quick, and professional. They cleaned up their work area before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people. Considerate and funny!!! Explained everything. We’re quick and timely. J can’t say enough good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never could have handled this myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job wall-mounting my new 55" TV, making all the necesary connections, and giving me really clear instructions for using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a fantastic job every thing want perfect.

    I would recommend this to a friend