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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount the tv's in my home. The did a great job. The gave suggestions on which level would best and showed me how to use my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and mounted the TVs very well and explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dis a great job and quickly too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were knowledgeable and very patient and helpful in getting us acquainted with our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED QUICKLY. i JUST THINK YOU CHARGE TOO MUCH FOR INSTALLATION. GOOD WORK BUT WOULD NOT REFER FOR COST OF SERVICE WAS TOO MUCH. IF IT HAD INCLUDED THE MOUNTING DEVICE THAT WOULD HAVE BEEN REASONABLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install to go with Awesome tv. These guys know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and no issue service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly squad. Installed the Mount and TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation TV was excellent! Very helpful, took their time and highly recommend Best Buy for TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were prompt, professional and did a great job installing my TV. Would certainly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys for mounting my TV to the swivel base and connecting my devices. Also, thank you for being so nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were the Best! Phil and Dave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and mounted, and were very helpful on how to use t.v. Very friendy, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was excellent. The installation crew did a great job getting the full system installed and neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members were awesome. Did an amazing job setting up and explaining how the product worked. It was a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best . Arrived on time, went to work and stayed to answer all our questions. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was propped, arrived on time and quickly installed them out and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Excellent, professional, knowledgeable, pleasant and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here at the scheduled time and mounted the tv and hooked everything back up without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came to set up our TV and sound system were great! They were very knowledgeable and patient with us in showing us how everything worked with the remotes and access to the TV and apps.

    I would recommend this to a friend