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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38646 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 38,646 reviews
  • Rated 5 out of 5 stars

    Took a while too Schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive way to go, but they got it done the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast and reliable and friendly. Would highly recommend geek squad. From setting up the appointment, to the follow up with how the service went, they have been superior in their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV perfectly as I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV mount and TV and made it operational. They were polite and very professional in their work. Their service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed mu tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly qualified agents and everything is organized and clean. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys team came out and mounted our new 83" LG TV and they did an exception job! They were very helpful professional and customer service skills were unmatchable. We are very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Best Buy geek squad to come out and mount your TV professional courteous quick and They do not make a mess was told a time of buying that I can either use the geek squad or a third-party do you have the install and she recommended the geek squad I totally agree fantastic people great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephanie was the primary installer. She was prompt, courteous and very skilled. Once the TV was mounted she and her helper completed the setup and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over and beyond my expectations!! Very knowledgeable and professional! They were on time and explained everything to us in detail. They installed all products and even installed some off their truck that I needed to make my viewing experience excellent!! They are to be highly commended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and another Geek Squad member (sorry, forgot name) came out at the time promised, did install of Sanus bracket and Samaung tv, set it up and cleaned up everything. It was a great experience, definitely recommend Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable guys. They found alternative options for setting it up.when they found.issues.with stud on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it installed right on the first time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently remodeled our house. I wasn’t comfortable putting holes in my new drywall so I scheduled the professionals to come in. They had everything measured, marked, drilled, installed, and cleaned up within 50 minutes. I’m scheduling them to come install my basement tv’s this week. I’m satisfied with the exceptional service they provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery a service tech crew was awesome , they knew exactly what to do and listened to our concerns and did a excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go Austin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin, the main tech, explained everything step-by-step before he mounted the TV on the wall. He also went above and beyond with options for cord management. I highly recommend his work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew made a fast and efficient install of the 70" gotta have it tv. They knew their stuff and helped sych our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our tv to the wall and connected all of our devices and cables. We are very satisfied. They did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service proffessional, is professional, couteous and knowledgable in our efforts to be as prepared as possible he quickly addressed the challenge and had our new tv installed and working very quickly. We were most pleased and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t.v quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my t.v on my wall and Connected the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was more than amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and made sure everything was perfect. Looks great and the installers really knew there stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was outstanding customer service!!!! I appreciate that prior to the technicians arrival Best Buy sent pictures of the technicians. They mounted my 65” Sony TV to the bricks above the fireplace with ease. Also explained the precautions for mounting a TV to brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in home service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team were extremely prompt, patient, kind and thorough! We are still under construction after Hurricane Michael. They came in and measured, and mounted my home theater equipment. Then made sure it was protected for the finishing touches. This is my 3rd living room television install with best buy geek squad. Still extremely impressed!

    I would recommend this to a friend