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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents planned and mounted two TV's expertly. They were very knowledgeable and capable and I'd look forward to having them back for another project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff came out with his associate and mounted my TV's. They were prompt, courteous and quick. I so much enjoyed my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad was right on time. Excellent, professional, prompt service. These guys are a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Adjusted our brackets so tv was centered over fireplace and set up the tv .Very informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with my TotalTech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs did an excellent job. They arrived on time. They were careful and efficient with the install process. They thoroughly explained the mounting options available allowing me to make the ultimate decisions and then cleaned-up after themselves when they were done. The "cherry-on-top" is the install was completely free with my TotalTech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup on our new tv was money very well spent. Our installers were very knowledgeable. Will definitely order installation/setup again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great and they have great people that will come in and put your TV's out for free that's so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent job of getting the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the tv were super nice and very helpful. TV was installed correctly first time.. Highly reccommed these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll always use this service in the future....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never mount a TV again because this service was so easy. Quick installation, programmed the TV and hauled away the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll always use these guys for installation jobs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never mount a TV again because this service was so easy. Quick installation, programmed the TV and hauled away the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in the mounting and installation of my tv in the theatre room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Party Provider, Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was on time, very personable and put up the tv in record time. This was a 3rd party service provider that works for BB, btw. Did not seem to be Geek Squad specifically- I have had other GS installers and they were very good as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work done professionally; stopped working next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to my home to connect my new TV were professional and worked quickly. When they left everything was working, but the next morning I could no longer use both remotes. Instead I have to use the TV remote to turn on, and my provider remote for everything else. Also, the sound won't come out my home theatre sound system, so I'm stuck with only the TV speakers. It's been two weeks, and things have gotten busy at my house. I will need to call the Geek Squad back for a return visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did a very good job. The tv was well mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff installed new tv and mount. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent, they worked hard, got the job done quickly and cleaned up when done. As always Best Buy employees go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and professional service. Very knowledgable and took time out to program my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, showed me how to use it, and they did a great job. Appreciate it very much!

    I would recommend this to a friend