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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 38,681 reviews
  • Rated 5 out of 5 stars

    Total Tech 3rd party installer was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 3rd party installer I've had an experience with... On-time, knowledgeable, quick, and had suggestions to maximize viewing experience, future wire routing and gaming systems solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend mount install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in did their job. They did not recommend the mount i had and i purchased theirs. Same price as the one they did not recommend i use. They gave advice on where to mount and they did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys sent the best team to my home! I am so grateful for that! They were professional, efficient, and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verify the job was done -- good job for what compl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did the big TV correctly. For the small TV, they did not complete the job. Be sure to check that they did everything before they leave. Pictured is the job they completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Muscle and Brains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was TOTATLLY worth folks. Im not a paid person or whatever. Just regular dude who likes his purchases Geek Squad handled my tv mount like a Pro. For real. Holds my super heavy 60" Plasma Samsung 3D with ease. Swings with little/some effort, but solid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting and setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing mount and hanging 85" TV. Connected all my devices and setup everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed my television set were very professional they were very caring they were very careful with their measurements and the hookupup to all the devices a thoroughly excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate delivery & install on such a large devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks delivered and mounted my 85" Samsung TV on time and well done. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar was fantastic and very courteous. He has completed the job very effectively and efficient. Omar made sure the TV was functional after wall mounting it as per our requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service gets 5 stars! The two gentlemen that came to my house were respectful, professional and quick. I didn’t notice this but when my husband came home he realized that the tv was slanted. You can def tell that the left side is higher than the right once it’s pointed out. We learned to live with it but I wish this was installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 82" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in with their PPE installed the mounting brackets and carefully removed the 82 TV from the box installed the hanging bracket hooked up the auxiliary equipment and once everything was in place they did a demonstration of the newly installed TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job as always. Came in, located area, and conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good highly recommend this product worked very well and is good quality and I would recommend this for the price and the functionality very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from geek squad came out and installed my new TV they were very quick and very courteous they went through the setup and answered all of my questions they explained all of the functions and I couldn’t have been more pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of the 98 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the 98 inch TCL TV quickly and set up all our devices. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were really awesome. Perfect installation. Really helped me understand my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, efficient setup. Looks great on wall. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount needed a extended one for my entertainment system and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up an appointment and arrived on time. Two very friendly and knowledgeable techs. Set up was done very quickly and answered any and all questions that I had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They don’t do electric, but the hole is free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys can and mounted the TV. They said they would not do electrical (which was not explained to me at the time of purchase) and that translated to an access point right next to the outlet which allows the power cord to run behind the wall then out of a hole and into a plug. It looks stupid. They also did not reconnect the Apple TV, Ethernet, or sound bar even though the sales person said they would. There appeared to be a power struggle between two of the installers—so I suspect we could have had everything reconnected, but the “manager” was demonstrating that this service does not have to be done unless explicitly cited in the contract. Overall, I am not happy with the tv setup by geek squad. The most important part for me was mounting, so I can say that I am happy that I did not have to do that part by myself. I guess I can make corrections on the wiring down the road.

    No, I would not recommend this to a friend