Customer Ratings & Reviews

My first time useing Geek squad. On time rolling in deep. Professional experience. I will be using them to to my needs in my home as long as i live. Great job guy's. See u all again when you set up my home camera's. Thank you.

The geek squad installed the tv, connected all components and answered all the questions I had.

They connected the TV and put it on the wall. Everything looked fine, the picture and sound were great. Over the next few days I noticed that the wall mount, which pulls out and rotates was not holding the TV straight. I pulled it out as far as allowed and had to tighten every adjustable screw and fastener that was holding everything together. Yes they installed everything but didn’t tighten anything. What could have been a disaster turned out ok. Do check and look at everything that was touched before signing off on the installation...

Love my tv! Had it for years & still very nice. Geek Squad has helped me mount this tv 3x now.

The best 3rd party installer I've had an experience with... On-time, knowledgeable, quick, and had suggestions to maximize viewing experience, future wire routing and gaming systems solutions.

The agents did the big TV correctly. For the small TV, they did not complete the job. Be sure to check that they did everything before they leave. Pictured is the job they completed.

The crew was skilled and quickly and professionally installed my 65 inch TV. They were neat and informative. Maybe they could have taken a little more time to review how to use the smart TV and how to get to Betflix etc. The talk was over almost over before it began.

Geek Squad Guy, Matt, was excellent! He arrived within our window frame, calling first. He was polite and very efficient! We are very pleased with the wall mount installation … the TV looks great and the cords are hidden!

The agents came in did their job. They did not recommend the mount i had and i purchased theirs. Same price as the one they did not recommend i use. They gave advice on where to mount and they did the job.

Omar was fantastic and very courteous. He has completed the job very effectively and efficient. Omar made sure the TV was functional after wall mounting it as per our requirements.

very good highly recommend this product worked very well and is good quality and I would recommend this for the price and the functionality very good product!

The geek squad that installed my television set were very professional they were very caring they were very careful with their measurements and the hookupup to all the devices a thoroughly excellent job

The crew was very professional and courteous. They made sure all my questions were answered before they left.

Easy to set up an appointment and arrived on time. Two very friendly and knowledgeable techs. Set up was done very quickly and answered any and all questions that I had.

Was TOTATLLY worth folks. Im not a paid person or whatever. Just regular dude who likes his purchases Geek Squad handled my tv mount like a Pro. For real. Holds my super heavy 60" Plasma Samsung 3D with ease. Swings with little/some effort, but solid!

The Agents mounting the TV, did a great job and shiwed me how to move TV on the mount.

The Geek squad folks really knew their stuff. Thanks

The product installation went well. One of the Geek squad members (I think the younger one) stated he would vacuum the place before leaving. However, he left my place quickly moments later without vacuuming. I thought it was strange until I realized he left a pin from his vacuum cleaner lodged in my wall socket (picture below). He ran off before I could realize anything was wrong. That is unprofessional and causes a safety hazard for anyone who might try to take it out.

Customer service gets 5 stars! The two gentlemen that came to my house were respectful, professional and quick. I didn’t notice this but when my husband came home he realized that the tv was slanted. You can def tell that the left side is higher than the right once it’s pointed out. We learned to live with it but I wish this was installed correctly.

Geek squad installed my TV in a very timely manner. They connected my direct TV and all my other devices.