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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 38,681 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who has come out knows what they are doing. Very happy with all of my help and concern when the squad came to my home. They got the jobs done as quick as they could. Very respectful, the 2 pictures are Before and After, I kept my old 50" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV efficiently and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great addition, very happy with Geek Squad’s service and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well no complaints thank you for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional customer service during tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the tv, connected all components and answered all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! Had it for years & still very nice. Geek Squad has helped me mount this tv 3x now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sharp Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever wondered what the Geek Squad was about, these guys where super representatives of Best Buy. Came in, asked for my thoughts, layed it out in blue tape, asked for my approval and and did the install with gusto and professional approach. To say I’m impressed is an understatement.. you guys rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was best fast installing .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were the best . Many thanks for mounting my tv for me , I am one person who sucks at DIY Zane ain’t no way I would have been able to lift the tv on my own anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unprofessional Geek squad member w/ safety hazard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product installation went well. One of the Geek squad members (I think the younger one) stated he would vacuum the place before leaving. However, he left my place quickly moments later without vacuuming. I thought it was strange until I realized he left a pin from his vacuum cleaner lodged in my wall socket (picture below). He ran off before I could realize anything was wrong. That is unprofessional and causes a safety hazard for anyone who might try to take it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent!!! The TV is the best I’ve ever seen. The sound is incredible, the mount is Unreal! I love it!!!! I made it crooked not them. All straightened out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it One of the best things that I really like about this but they have great products. Oh you’re teasing you have warranty and the price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and courteous. They made sure all my questions were answered before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets it Done!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. They made a couple of great suggestions for the mounting and you could tell they had a great amount of experience. They were efficient and cleaned up after themselves. Well done. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and trusted setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup well but didn't connect Ethernet and one of the HDMI devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kwaton was great! He was very friendly and did his job so well. I was so happy with the service, he went above and beyond and even assisted my mom with hanging up some wall art. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RocketFish 40" to 75" TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this RocketFish 40" to 75" TV Wall Mount for my 55" TV. I installed it myself and it is great! I highly recommend it, because it is very versatile and I was able to mount it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job efficiently and quickly being careful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was performed professionally with excellent explanation of what was done, how to properly use the equipment and even added value in helping to hide wiring and accessories so they wouldn’t detract from appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the power system hidden in the wall, installed the wall Mount added the 82” television made all the necessary connections, and set up everything. Powered up the Xfinity DVR BOX, BLUERAY PLAYERS and went through remote set ups with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though all my device set up is simple, the technicians insured that the televisions were set and operational. Their professional thoroughness was great. They leveled the mount perfectly and wanted to make s sure it was too our specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall hung my TV like pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs knew the ins and outs of prepping my tv with a flush mount kit. They took their time to do it right and cleaned up all mess and took away all trash. Even provided some calibration advice once tv was perfectly mounted and square. Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. The technicians were very knowledgeable and helpful. They hauled away the old TV as well. Great Experience!

    I would recommend this to a friend