Customer Ratings & Reviews

The agents came in with their PPE installed the mounting brackets and carefully removed the 82 TV from the box installed the hanging bracket hooked up the auxiliary equipment and once everything was in place they did a demonstration of the newly installed TV .

The technicians from geek squad came out and installed my new TV they were very quick and very courteous they went through the setup and answered all of my questions they explained all of the functions and I couldn’t have been more pleased with the results

The agent were the best . Many thanks for mounting my tv for me , I am one person who sucks at DIY Zane ain’t no way I would have been able to lift the tv on my own anyway.

I have no problem with it One of the best things that I really like about this but they have great products. Oh you’re teasing you have warranty and the price is right

The setup was great but they didn't stay and showed me how to use the TV. It'll be nice when you spend $4,000 on a brand new nice TV you expect them to show you how things work because the TV I purchased is the new Disney Samsung frame TV. And on the remote has a microphone and you press it and doesn't work and doesn't tell you how to turn it on or anything like that it's impossible and I called geek squad and they have no idea or they couldn't help me which was awesome so yeah

The Geek Squad was excellent!!! The TV is the best I’ve ever seen. The sound is incredible, the mount is Unreal! I love it!!!! I made it crooked not them. All straightened out.

Installation was quick and easy. The technicians were very knowledgeable and helpful. They hauled away the old TV as well. Great Experience!

Everyone who has come out knows what they are doing. Very happy with all of my help and concern when the squad came to my home. They got the jobs done as quick as they could. Very respectful, the 2 pictures are Before and After, I kept my old 50" tv.

Suggested a better mount option. TV mounted perfectly. Everything tested prior to leaving. Squad members courteous and friendly. Timely

The agents were very kind and friendly. They mounted my tv and connected all my devices in no time. They left my tv up and running.

Bought for the bedroom! Incredible! Chef's kiss!!!

They came in and the setup was quick and clean. They also did all the wireless connections.

Kwaton was great! He was very friendly and did his job so well. I was so happy with the service, he went above and beyond and even assisted my mom with hanging up some wall art. Thank you Geek Squad!

I bought this RocketFish 40" to 75" TV Wall Mount for my 55" TV. I installed it myself and it is great! I highly recommend it, because it is very versatile and I was able to mount it myself

My technician was AMAZING. He asked me everything I needed, while he was there. Listen, however also gave advice when needed.

On time. They made a couple of great suggestions for the mounting and you could tell they had a great amount of experience. They were efficient and cleaned up after themselves. Well done. Very satisfied.

They were nice and polite. But they left cords bundled and hanging everywhere. It looked a mess. They said it was the best they could do because I did not have a plug close by. I just hope my tv doesn’t fall off the wall. I repositioned the cords on top of the fireplace mantel and put pictures in front of it to hide the cord mess I should have complained sooner but I’m a senior with heart problems and did not want to get myself upset. My brother had suddenly died as well.

The agents (Jimmie and Robert) were very courteous and professional. They ensured all devices were connected. Genuinely surprised how little time the installation took.

Very good job they call a day before then one hour before they came they called again the cool walk inside put the TV in the two bedroom in 30 minutes and set up everything thank you

If I ever wondered what the Geek Squad was about, these guys where super representatives of Best Buy. Came in, asked for my thoughts, layed it out in blue tape, asked for my approval and and did the install with gusto and professional approach. To say I’m impressed is an understatement.. you guys rock.