Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    All the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent!!! The TV is the best I’ve ever seen. The sound is incredible, the mount is Unreal! I love it!!!! I made it crooked not them. All straightened out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting and setting up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing mount and hanging 85" TV. Connected all my devices and setup everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RocketFish 40" to 75" TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this RocketFish 40" to 75" TV Wall Mount for my 55" TV. I installed it myself and it is great! I highly recommend it, because it is very versatile and I was able to mount it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of the 98 TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the 98 inch TCL TV quickly and set up all our devices. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it One of the best things that I really like about this but they have great products. Oh you’re teasing you have warranty and the price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were really awesome. Perfect installation. Really helped me understand my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gig squad program is the best it pays for itself in one visit and it is a great program to have in case you like it have tech support like myself I love technical things but I'm not technically handy-dandy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung looks beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and safe installation! Quick and easy and it turned out perfect. Love my TV on the wall. It looks so professional. now I have to install the cord protector so you don’t see the cords and then it will look finished. Love it ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service and a professional installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unprofessional Geek squad member w/ safety hazard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product installation went well. One of the Geek squad members (I think the younger one) stated he would vacuum the place before leaving. However, he left my place quickly moments later without vacuuming. I thought it was strange until I realized he left a pin from his vacuum cleaner lodged in my wall socket (picture below). He ran off before I could realize anything was wrong. That is unprofessional and causes a safety hazard for anyone who might try to take it out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ummm, ever heard of a stud finder??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I booked two tv mountings. 1 for a 40 inch tv in the kitchen and a 50" for the bedroom. After the first mounting in the kitchen i canceled the one for the bedroom. While the guy was super professional and friendly he made 10 holes in my wall, not counting the two for the actual mount!! Apparently he needed to do that to find the center of the stud. While i can appreciate the importance of drilling the center im pretty sure there is a better way. I've had a 65" mounted and there were no extra finder holes. With the help of God, my pink drill and a stud finder, i was able to mount the 50" in my bedroom, sans geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job they call a day before then one hour before they came they called again the cool walk inside put the TV in the two bedroom in 30 minutes and set up everything thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He came by himself!...Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher is a dream that came true! He came by himself...very nice and very professional. Time arrival was on point! Geek Squad...y'all are very lucky to have him on your Squad...( No Pun intended) Thank You Christopher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in ready and he did a great job, he knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount needed a extended one for my entertainment system and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Jimmie and Robert) were very courteous and professional. They ensured all devices were connected. Genuinely surprised how little time the installation took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate delivery & install on such a large devi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks delivered and mounted my 85" Samsung TV on time and well done. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my 55 inch and connected it to the internet. Could not have asked for a better team of young men . Very professional and patience with a non tech person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, secured my 77" tv to the Kanto PMX700 mount solidly to the wall, and cleaned up after themselves. Now I can extend it 31" from the wall as well as pan and tilt the tv. Can't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. The technicians were very knowledgeable and helpful. They hauled away the old TV as well. Great Experience!

    I would recommend this to a friend