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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 38,693 reviews
  • Rated 4 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment.No mounting done or needed I was charged $250.They nerely hooked up my tgcan wouldn,t give my debit card a credit.They mailed me a $50 gift card which I doubt I,ll ever use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were in and out in less than 20 min. TV is mounted and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, arrived on time and installed the tv with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV very clear picture well pleased with a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, but sometimes best effort takes more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small credenza located TV relocated to a wall mount, (as we were having a LARGE TV wall mounted in its place). And while the desire for as little protrusion into the room was expressed, the use of longer mounting bolts that our Agent had on hand, thus required SPACERS to offset the back of the TV from the mount . . . intruding into the space an extra 3/4" . Why did we didn't simply find shorter mounting bolts, I can't say why, nor was it explained to me. Noticed only after the fact, and may have to simply redo myself when I can locate 4 shorter properly threaded bolts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were great fast install. I couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tech mounted TV and taught me how to use the remote. He hit it all set up with the wireless internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Geek Squad job carried out by Andrew and An

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Angel did an exceptional job installing my TV and sound bar mounting. They made sure the position of the TV and sound bar are perfect for us since this was a big purchase. They are super detail oriented and respected our home. If I could ask for a specific geek squad technician duo to come out next time, I’d love to ask for Andrew and Angel again. 10/10 service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love thr service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompted and courteous. I asked questions and had anseers. I love the fact they new everything about my tv and explained in detsiled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were very professional and did a clean job of mounting our TV to the wall and hooking up our devices after the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture! Geek squad friendly and professional. Nice job of setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with the installation of the TV We had it mounted to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech terrific. Called ahead, actually came ahead of appointment window with my approval, polite, professional and job completed very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it!!! The picture is so good you feel like you are looking at the real thing not a picture. 65 is a great size. not too big not to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was delivered and installed by a very professional technician. He was proficient, courteous and patient, Best Buy has excellent employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional s as Nd mounted and checked all tvs before leaving. Also they cleaned up and trashed big tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team sent to install our T.V. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three tv’s mounted to walls. Brent also connected them and adjusted them. He did an excellent job. He was also very pleasant and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the installer always does a great job and explains how to use the item very clearly. Thanks Chris

    I would recommend this to a friend