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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mike install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents / delivery men hooked it up mounted it , made sure everything looked and sounded correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was the best at doing they gob and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Tech installed my TV and found the store had sold me the wrong Sound bar and did an Excellent job on the install. Very Professional and well monored person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very good and installed our new TV above our fireplace and removed and hauled away our old heavy non smart TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ighly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job at a good price and the techs couldn't have been nicer - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did fast and very good work. Explained everything they did , and hooked up game system and cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME, VERY NEAT, DID AN EXCELENT JOB INSTALLING MY TV ON MY STAND. ANSWERED ALL MY QUESTIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and his team were Kind, Courteous and Efficient. They went above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job excellwnt installation keep up the great work. A+++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got it mounted just fine. But in the end we still could not sync the remotes. It was 2 weeks later that someone helped us do that. Not much of a Geek I say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad mounted and installed out 75” Vizio. He was friendly and professional and gave tech advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience was positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new 85" TV! And most important the Geek Squad did an awesome job installing. Efficient, knowledgeable, and friendly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys, Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never will use anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go. Great install super quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Samsung 56inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Asked where I wanted it and how I wanted it centered on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and were extremely professional. They got the job done quickly and didn’t leave a mess. I would highly recommend.

    I would recommend this to a friend