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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 38,681 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and they did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV in a very timely manner. They connected my direct TV and all my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job they call a day before then one hour before they came they called again the cool walk inside put the TV in the two bedroom in 30 minutes and set up everything thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested a better mount option. TV mounted perfectly. Everything tested prior to leaving. Squad members courteous and friendly. Timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Moounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounting the TV, did a great job and shiwed me how to move TV on the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gig squad program is the best it pays for itself in one visit and it is a great program to have in case you like it have tech support like myself I love technical things but I'm not technically handy-dandy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Jimmie and Robert) were very courteous and professional. They ensured all devices were connected. Genuinely surprised how little time the installation took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and friendly. They mounted my tv and connected all my devices in no time. They left my tv up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service if you need your tv mounted. They came on time and did the job fast. This is the second time I use the service and it is definitely worth the price. Definitively will use again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 3 out of 5 stars

    Ummm, ever heard of a stud finder??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I booked two tv mountings. 1 for a 40 inch tv in the kitchen and a 50" for the bedroom. After the first mounting in the kitchen i canceled the one for the bedroom. While the guy was super professional and friendly he made 10 holes in my wall, not counting the two for the actual mount!! Apparently he needed to do that to find the center of the stud. While i can appreciate the importance of drilling the center im pretty sure there is a better way. I've had a 65" mounted and there were no extra finder holes. With the help of God, my pink drill and a stud finder, i was able to mount the 50" in my bedroom, sans geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and safe installation! Quick and easy and it turned out perfect. Love my TV on the wall. It looks so professional. now I have to install the cord protector so you don’t see the cords and then it will look finished. Love it ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my 55 inch and connected it to the internet. Could not have asked for a better team of young men . Very professional and patience with a non tech person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are punctual, working fast and clean the listed TV install a working with all the remote controls programmed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote help??? Disney Samsung 75 TV frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was great but they didn't stay and showed me how to use the TV. It'll be nice when you spend $4,000 on a brand new nice TV you expect them to show you how things work because the TV I purchased is the new Disney Samsung frame TV. And on the remote has a microphone and you press it and doesn't work and doesn't tell you how to turn it on or anything like that it's impossible and I called geek squad and they have no idea or they couldn't help me which was awesome so yeah

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He came by himself!...Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher is a dream that came true! He came by himself...very nice and very professional. Time arrival was on point! Geek Squad...y'all are very lucky to have him on your Squad...( No Pun intended) Thank You Christopher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wonderman!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was AMAZING. He asked me everything I needed, while he was there. Listen, however also gave advice when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Greenville SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people did an Awesome job. I appreciate the time they took to explain, setup, and answer all my questions. They deserve highest recognition available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have had a better experience with the two technicians who hung my 85” tv. Very professional, courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, secured my 77" tv to the Kanto PMX700 mount solidly to the wall, and cleaned up after themselves. Now I can extend it 31" from the wall as well as pan and tilt the tv. Can't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my Tv and connected all my devices. They leveled it and made sure it was on point. I’m very satisfied with the install.

    I would recommend this to a friend