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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Well worth the cost of service. Quick and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and expertise. Far beyond expectations. Very well organized with on time and expert installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job hooking up my new surround sound system and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up in the earlier part of the time window. They were friendly, professional, and quick. Most importantly they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! The best thing about Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed our TV quickly. We are very happy with their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect7 Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV's in record time. They were professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv perfectly. It was a tricky mount due to the size of the tv, but they did a fantastic job. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Fits flush to the wall and will pull out to access the back of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with ease explained everything and came on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount! I added the insurance and was able to get free mounting as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job… Highly recommend having Best Buy install your TV… definitely enjoy my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and we're very polite and professional I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up and spent all the time necessary to install it professionally and train us on our new system. I'll never do it myself again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who set up my tv was awesome and knowledgeable and that is always a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted perfect and all of my other devices were connected cords together and out of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting and programming tv, knowledgeable and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing my tv. I'm so glad I didn't try it myself!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was on time and was done in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR Vera and his sidekick, I don't remember his name, were so smooth with the installation of this TV. And they showed us how to use it. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a excellent job mounting and adjusting my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv with ease! And it looks great too!! 5 stars

    I would recommend this to a friend