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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exemplary. They installed everything in a proper and efficient manner. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was wonderful and the installer a real pro. Great service Best Buy offers. Will definitely do it for my next tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never had a bad experience with Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed quickly and professionally. Stephen has done several things for me over the years. He is top of the Line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys was really quick, didn't take no more than 30 minutes to put up my TV great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, removed old tv and installed new Samsung 50 inch 4K set and Samsung sound bar, Set up units and units working well. Explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount Wall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up bedroom mount on wall did get job mounting and fixing TV aimed at my bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time installation. Installer was a perfectionist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an amazing job. Quick, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and worked in a timely way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Scheduling was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and briefing. Enjoyed the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional service. They mounted my TV and connected all my devices. Very clean and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tav was pleasant new exactly what he was doing. Was careful of walls since I had just had it painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing all the colors are brilliant makes TV watching fun movie quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service - Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and removal of old TV sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the technician removed two old TV sets as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team showed up right one time and had the TV hung on the wall in minutes. Paying extra for this service was 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and Quinton did a great job installing our mount and TV. Showed us everything we needed to know and answered every question. Highest Marks!

    I would recommend this to a friend