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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service. Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who mounted my 65" Samsung The Frame TV were super professional and quick. They arrived as scheduled and took great care with mounting the TV above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my Tv and connected all my devices. They leveled it and made sure it was on point. I’m very satisfied with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install wonderman!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was AMAZING. He asked me everything I needed, while he was there. Listen, however also gave advice when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team ever! Especially Scott!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service provided by the “Geek Squad”, Scott is the best! Had him for two tv mount installations, and he has excellent customer service, friendly, and goes the extra mile to help out. Would definitely recommend to friends and fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The whole process was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process from start to finish was outstanding. The techs arrived in the window and had no problem wearing masks in our home being our daughter is sick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well no complaints thank you for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always does a Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation experience for our new Samsung 75” tv. We love total tech as well. They come out whenever you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of 75 inch LG Smart Tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my recent purchase of a 75 inch LG smart tv. From purchase delivery, to mounting the Best Buy team was courteous, knowledgeable and most of extremely professional. I am extremely happy with my purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Bravia X90K TV mount, connect and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a fabulous job. They did the mounting, connecting, set-up, downloading and provided instructions. We couldn't be happier. This is our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Moounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounting the TV, did a great job and shiwed me how to move TV on the mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote help??? Disney Samsung 75 TV frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was great but they didn't stay and showed me how to use the TV. It'll be nice when you spend $4,000 on a brand new nice TV you expect them to show you how things work because the TV I purchased is the new Disney Samsung frame TV. And on the remote has a microphone and you press it and doesn't work and doesn't tell you how to turn it on or anything like that it's impossible and I called geek squad and they have no idea or they couldn't help me which was awesome so yeah

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount fragile 75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, on time, and professional. They did a great job handling my tv and wall mount. Everything went well. I was glad I elected to have them install everything. Would definitely recommend Geek Squad for this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How many Geeks does it take to hang a 55" TV?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent two Geeks to hang my 55" TV. Mounted it nivcely on the wall. I had to call them back to organize the cords and it looks much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutelt totally impressed with the service. Chris and the techs kept me informed of their arrival, and made sure everything was done to my satisfaction. I cannot imagine better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Reliable and Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, professional, on time and did an excellent job hanging my Samsung 55” Frame TV, which is challenging to install compared to all most every other flat screen television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent that came was polite and informative. He hung our tv and made sure to clean up after himself. He took a lot of time to make sure we were aware of how everything worked which was great. Excellent service and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad have fast and professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices in no time fast and professional service with answer to all your questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and polite. But they left cords bundled and hanging everywhere. It looked a mess. They said it was the best they could do because I did not have a plug close by. I just hope my tv doesn’t fall off the wall. I repositioned the cords on top of the fireplace mantel and put pictures in front of it to hide the cord mess I should have complained sooner but I’m a senior with heart problems and did not want to get myself upset. My brother had suddenly died as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    75” TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and the setup was quick and clean. They also did all the wireless connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called ahead of delivery. They were skilled at installing the tv mount and connecting all of our devices. They really took the worry out of this purchase all together.

    I would recommend this to a friend