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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    He did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great he knew just what to do and didn't do a lot of talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job of mounting Tv and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Inch TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will use the Geek Squad again. I was amazed how quickly they completed the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did what they could to install my new TV but it turned out I needed a new cable box (thanks, Comcast, for letting me know in advance!). I had some trouble with the sound and picture once I got the new box, and Geek Squad actually came back (I have a contract) and adjusted everything. Also recommended a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reinstalled my bracket that someone else incorrectly installed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Allows easy access to wiring and relatively flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the geek squad before, but i will always in the future for installations. Specifically from this store in Portage. The crew were professional, knowledgeable and willing to get the install perfect. I will use these guys again, and cannot thank them enough for the honesty and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, polite, mounted tv as directed, set up and made sure I had no questions. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we were able to get actual Geek Squad installers to the house, things were great. Even though specifically asked not to send third party installers, that's what happened with the original appointment. The in store people were amazing at getting that rectified. They really jumped through hoops and got things set up right. Second appointment was great. The Geek Squad installers did an amazing job with the in-wall installation and mounting of a 75" TV. They were professional, courteous, and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that recommended and came out to help us get this done knew what they were doing and did a great job. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sguad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came and uninstalled old TV and installed new , They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did an excellent job installing the tv mount. He knows his skills...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a good job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were proficient in their work and they installed my tv as per my criteria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, professional, courteous, patient, and knowledgable. Corey and Arron explained everything and represented Best Buy proudly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and very detailed about his work. I recommend using Geek Squad for your installations or setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was great! I would highly recommend him!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very courteous, professional, skilled, and knowledgeable. Very good fast work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My big television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Jordan and Cole did an excellent job mounting , cnnecting and testing both tvs.

    I would recommend this to a friend