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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Install mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient. Knowledgeable. Made sure position of mounts were correct for viewing purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounts and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved our tv and sound bar mounts from our old house to our new house. The Geek Squad was early and got the job done quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 86 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as adorable, the techs showed up with the mount, installed it, correct height, connected the TV, programmed remote, cleaned up and left! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my tv promptly. They even explain how the new tv work. 5 stars all around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and trusted setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup well but didn't connect Ethernet and one of the HDMI devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technicians were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians were very knowledgeable and helpful. They worked efficiently, respected my wishes and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed with in wall add on so no wires are exposed using a full motion month with is amazing. Guys were nice and cleaned up there mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hooked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not mounted and wasn’t supposed to be, but it was connected to my cable box and DVD player and placed on my TV/fireplace stand for me. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They showed up on time and installed my 98” TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brain and Nate very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brain and Nate are very professional and went above and beyond. They clean up their work space and program all my remotes and inputs into tv. Explained how it all worked. Sony 75” tv looks awesome and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Install and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted, connected and set up everything. He also showed me how to access many things on the new TV and paired my remotes. Very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch T.V. Needed their skill in mounting. The 2 members of the Squad knew from the beginning, what their job was and it well and it works perfectly and hung on the wall beautifully. Also answered any questions we had,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very knowledgeable and installed my tv quickly. He did a great job! Just like the last time I’ll would definitely recommend the geek squad for our your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omair and the Agent explained everything professionally and took the time out to explain and assure I knew everything about the TV and the stand and mounting process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Yhomas and Chris did an excellent work installation of the 85” TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set it up for me. I'm streaming Pandora and still learning features and options. Overall very pleased. Purchasing Total Tech was a great decision for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, took time to make sure TV mount was straight, and TV rested properly on the mount. Very impressed with the crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fantastic! Very knowledgeable, friendly and kind and very willing to help. I was very pleased with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my tv to my ceiling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 diverse teams came out and quickly installed my tv and soundbar. They were organized and required little supervision. MONEY WELL SPENT FOR MY CUSTOM INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Efficient. Professional. Not only did they setup our new 65”, they made recommendations to make my Dolby Digital sound like a Movie Theater.

    I would recommend this to a friend