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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great for TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to mount my new TV. Works great and allows for tilting and side angling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A routine job done quickly and competently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came they installed very quickly. It was a straightforward job but they seemed competent and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team were great! They made sure I was involved in the placement and position of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK! The 2-person team was talented, creative, and results-oriented.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job with my tv looks like a picture hanging on the wall, they were fast an professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Zack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack was excellent!!! Extremely knowledgeable and professional. A very good representative for Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome mounting and connecting my tv and showing me how to control everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WALL MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV WALL MOUNT WAS VERY EASY TO INSTALL (USING THE GEEK SQUAD)AND WORKS GREAT IN MY LIVING ROOM AREA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben came from geek squad to set up my new Samsung tv and mount it. He took the time to organize all of my wires on my audio stand. When he went to mount my tv he realized I over purchased and bought a mount that was not necessary for the location of the tv which in turn saved me money. He also set everything up and connected all of my boxes to the tv. He then explained everything to me so I could just start watching without having to go through any manuals. I would recommend Ruben to set up anyone’s electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new TV quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient knowledgable. Willing to explain things. Answered all questions over great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d read some review about how the people who would install others TVs were rude or hadn’t really done a great job. I was worried I would have someone like that especially since I had mine scheduled on Christmas Eve but that’s not my experience. The man who did my TV was very nice. He called me and told me his arrival time and got there quickly. We talked as he set everything up and it only took maybe 15-20 minutes if that. So far I’m happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pro service. These guys were fantastic! Fast, on time, & really smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they just came back today and took the old ones down and replace all of them except two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed 75" TV (with wall mount)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys that came out were knowledgeable, professional, and set everything up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team and cautious and the Lead Tech was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 58 inch mount led and the techs were very hood.Handling and working together as a team I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s A install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and friendly and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, fast and friendly. Cleaned up behind there self. went went through all set up features to make sure they worked and then explain them to us, and answer all of our Questions

    I would recommend this to a friend